SD Worx - Payroll Services
Who Is This Vendor Assessment For?
NelsonHall’s Payroll Services Vendor Assessment for SD Worx is a comprehensive assessment of SD Worx’s payroll services offering and capabilities, designed for:
Sourcing managers monitoring the capabilities of existing suppliers of payroll services and identifying vendor suitability for payroll service RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector
HR and payroll decision makers.
Key Findings & Highlights
SD Worx is a European HR service provider with presence in five countries and ~47k clients, including 44k in Belgium where the company is based. The business has the following divisions:
Payroll (~76%), consisting of:
SaaS payroll (6%)
Managed payroll services (~77%, up from ~70% in 2013)
Comprehensive payroll services which include employee data entry and contact center (~17%)
Approximately 98% of its payroll services are delivered on proprietary cloud based technology
Tax and legal (T&L) (3%), which includes consulting, training and advisory services for:
Social law and tax regulations
Labor conditions and contracts
International labor law and tax law
Online tool for expats and executives
Approximately 11% of its payroll customers also purchase HR and/or T&L consultancy from SD Worx
HR MPHRO with tax and legal and payroll integrated services (~21%), including:
Reward: consulting, salary survey and reward tools
HR software implementation including technical skills to implement and support SD Worx HR software as well as Cornerstone OnDemand and People XS
HR learning services (~2%), serving ~2.5k clients.
SD Worx founded the Payroll Services Alliance in 2010, which provides payroll services across 28 countries in Europe. It provides mutual exclusivity for vendors and clients, and brings harmonized service levels and multi-country reporting.
SD Worx’s HR software technology partners include Cornerstone OnDemand and PeopleXS, as well as supporting interfaces to HR software vendors such as SAP, Cornerstone, Oracle, PeopleSoft, Workday, Talentsoft and Microsoft Dynamics.
Scope of the Report
The report provides a comprehensive and objective analysis of SD Worx’s payroll services offering, capabilities, and market and financial strength, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location, size and scale of delivery locations and their activities.