Who Is This Vendor Assessment For?
NelsonHall’s Property and casualty BPS profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers ofProperty and casualty BPS services and identifying vendor suitability forProperty and casualty BPS RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall vendor assessment analyzes Infosys’ offerings and capabilities in the property and casualty BPS sector.Infosys is one of a number of BPS vendors analyzed in this comprehensive industry analysis.Headquartered in Bangalore, Infosys is a provider of IT and BPS services. The company has been providing insurance BPS services since 2003, and entered the property and casualty (P&C) BPS space in 2005, with its first client a U.S. based Fortune 500 P&C insurer. Infosys provides both BPS and consulting services to its P&C clients.Infosys delivers offerings in both commercial and personal lines of property and casualty insurance, with significant emphasis on commercial offerings, an approach that has not changed throughout the years. More specifically, Infosys will continue to target mid-market insurance companies. Infosys has observed a slight uptick in support for specialty lines during the past three years.
Scope of the Report
The report provides a comprehensive and objective analysis of Infosys’ property and casualty BPS offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including thecompany’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.