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Healthcare BPO Market by Provider (RCM, Patient Care), Payer (Claims Repricing), Pharmaceutical (R&D, Manufacturing, Sales and Marketing Services (Forecasting, Performance Reporting)), Outsourcing Approaches, Models (Multisourcing) - Global Forecasts to 2

Healthcare BPO Market by Provider (RCM, Patient Care), Payer (Claims Repricing), Pharmaceutical (R&D, Manufacturing, Sales and Marketing Services (Forecasting, Performance Reporting)), Outsourcing Approaches, Models (Multisourcing) - Global Forecasts to 2022

“The healthcare BPO market is projected to grow at a CAGR of 10.2%.”
The healthcare BPO market is expected to grow at a CAGR of 10.2% from 2017 to 2022, to reach USD 312.43 billion by 2022 from USD 191.68 billion in 2017. The need to reduce the rising healthcare costs and the implementation of the Patient Protection and Affordable Care Act (PPACA) are factors that compel payers and providers to outsource their business processes to low-cost countries in order to reduce operational costs. Patent cliffs, complex clinical trial protocols, and new reporting requirements are forcing pharmaceutical companies to outsource their R&D and manufacturing processes to other countries, which is driving the healthcare outsourcing market. On the other hand, the fear of losing visibility & control over business processes and reliability and data security & privacy concerns are the major factors expected to restrain market growth.

“The revenue cycle management segment is expected to grow at the highest CAGR.”
On the basis of provider service, the healthcare BPO market is segmented into revenue cycle management, patient enrollment, and patient care. In 2017, the revenue cycle management segment is expected to account for the largest share of the global healthcare BPO market. Growth in the revenue cycle management market can largely be attributed to factors such as decreasing reimbursements in the healthcare industry, reductions in the overall healthcare costs, initiatives undertaken by governments for implementing RCM solutions, and increasing expenditure by the healthcare IT industry.

“The manufacturing services segment is expected to account for the largest share in 2017.”
On the basis of pharmaceutical services, the market is classified into manufacturing services, R&D services, and non-clinical services. In 2017, the manufacturing services segment is expected to account for the largest share of the market. The rising demand for new drugs and cost advantages of outsourcing are the key factors driving the growth of this segment.

“The US is expected to account for the largest share during the forecast period as a source region.”
By source geography, the US is expected to account for the largest share, followed by Europe, and RoW. It is the prime source for the outsourcing of healthcare services due to the mandatory implementation of ICD-10 codes and enactment of PPACA. The US also ranks high as a preferred location in cases where location and skill are more important than cost savings.

Break-up profile of primaries:
• By Company Type- Tier 1-40%, Tier 2-35% and Tier 3-25%
• By Designation-C-level-33%, D-level-41% and Others-26%
• By Region-North America-35%, Europe-30%, Asia-21%, and RoW-14%
The key players in the healthcare BPO market are Cognizant (US), Accenture (Ireland), Xerox (US), Genpact (Bermuda), TCS (India), and Infosys (India).

Research Coverage:
The healthcare BPO market in this report is segmented by payer services, provider services, pharmaceutical services, and region. The study tracks and analyzes competitive developments such as product launches, agreements, partnerships, and acquisitions, and profiles key players and core competencies in the healthcare BPO market.

Reasons to buy this report:
The report provides insights on the following pointers:
• Market Penetration: Comprehensive information on portfolios offered by the top players in the global healthcare BPO market. The report analyzes the healthcare BPO market by payer services, provider services, pharmaceutical services, and region

• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product launches in the healthcare BPO market

• Market Development: Comprehensive information about lucrative emerging markets – the report analyzes the markets for healthcare BPO services across regions

• Market Diversification: Exhaustive information about new products, untapped geographies, and recent developments in the global healthcare BPO market

• Competitive Assessment: In-depth assessment of strategies, products, and manufacturing capabilities of the key players in the global healthcare BPO market


  • INTRODUCTION
    • OBJECTIVES OF THE STUDY
    • MARKET DEFINITION
      • MARKET COVERED
      • YEARS CONSIDERED FOR THE STUDY
    • CURRENCY
    • LIMITATIONS
    • STAKEHOLDERS
  • RESEARCH METHODOLOGY
    • RESEARCH DATA
      • SECONDARY DATA
      • PRIMARY DATA
    • MARKET SIZE ESTIMATION
    • MARKET BREAKDOWN AND DATA TRAINGULATION
      • ASSUMPTIONS FOR THE STUDY
  • EXECUTIVE SUMMARY
  • PREMIUM INSIGHTS
    • HEALTHCARE BPO: MARKET OVERVIEW
    • US HEALTHCARE BPO MARKET, BY PROVIDER & PHARMACEUTICAL SERVICES (2016)
    • HEALTHCARE BPO PATIENT CARE SERVICES MARKET, BY TYPE, 2017 VS. 2022 (USD BILLION)
    • HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY (2017)
  • MARKET OVERVIEW
    • INTRODUCTION
      • DRIVERS: PAYER SERVICES MARKET
      • DRIVERS: PROVIDER SERVICES MARKET
      • DRIVERS IN THE PHARMACEUTICAL SERVICE MARKET
      • RESTRAINTS
      • CHALLENGES: PROVIDER SERVICES MARKET
    • OUTSOURCING APPROACHES
      • BUNDLED SERVICES
      • FEE FOR SERVICE
      • FLEXIBLE CONTRACTS
      • BEST-SHORE
    • OUTSOURCING MODELS
      • MULTISOURCING
      • CAPTIVE CENTER
      • HYBRID DELIVERY MODEL
      • PREFERRED PROVIDER
      • STRATEGIC PARTNERSHIP
      • GLOBAL DELIVERY MODEL
  • HEALTHCARE BPO MARKET, BY PROVIDER SERVICE
    • INTRODUCTION
      • Table GLOBAL HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
      • Table GLOBAL HEALTHCARE BPO PROVIDER SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL HEALTHCARE BPO PROVIDER SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
    • REVENUE CYCLE MANAGEMENT
      • Table REVENUE CYCLE MANAGEMENT SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table REVENUE CYCLE MANAGEMENT SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
    • PATIENT ENROLLMENT
      • Table PATIENT ENROLLMENT SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table PATIENT ENROLLMENT SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
    • PATIENT CARE
      • Table PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • Table PATIENT CARE SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table PATIENT CARE SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • MEDICAL TRANSCRIPTION
        • Table GLOBAL MEDICAL TRANSCRIPTION MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL MEDICAL TRANSCRIPTION MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • DEVICE MONITORING
        • Table GLOBAL DEVICE MONITORING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL DEVICE MONITORING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • MEDICAL IMAGING
        • Table GLOBAL MEDICAL IMAGING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL MEDICAL IMAGING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
  • HEALTHCARE BPO MARKET, BY PAYER SERVICE
    • INTRODUCTION
      • Table GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • Table GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL PAYER SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
    • CLAIMS MANAGEMENT SERVICES
      • Table GLOBAL CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • Table GLOBAL CLAIMS MANAGEMENT OUTSOURCING SERVICES MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL CLAIMS MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
      • CLAIMS ADJUDICATION SERVICES
        • Table GLOBAL CLAIMS ADJUDICATION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL CLAIMS ADJUDICATION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • CLAIMS SETTLEMENT SERVICES
        • Table GLOBAL CLAIMS SETTLEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL CLAIMS SETTLEMENT OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • INFORMATION MANAGEMENT SERVICES
        • Table GLOBAL INFORMATION MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL INFORMATION MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • CLAIMS REPRICING
        • Table GLOBAL CLAIMS REPRICING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD MILLION)
        • Table GLOBAL CLAIMS REPRICING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • CLAIMS INVESTIGATION SERVICES
        • Table GLOBAL CLAIMS INVESTIGATION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL CLAIMS INVESTIGATION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • CLAIMS INDEXING SERVICES
        • Table GLOBAL CLAIMS INDEXING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL CLAIMS INDEXING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
      • FRAUD DETECTION AND MANAGEMENT
        • Table GLOBAL FRAUD DETECTION AND MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL FRAUD DETECTION AND MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
    • INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS
      • Table GLOBAL INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL INTEGRATED FRONT-END SERVICES AND BACK-OFFICE OPERATIONS OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
    • MEMBER MANAGEMENT SERVICES
      • Table GLOBAL MEMBER MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL MEMBER MANAGEMENT OUTSOURCING SERVICES MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
    • PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES
      • Table GLOBAL PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL PRODUCT DEVELOPMENT AND BUSINESS ACQUISITION SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
    • PROVIDER MANAGEMENT SERVICES
      • Table GLOBAL PROVIDER MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL PROVIDER MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
    • CARE MANAGEMENT
      • Table GLOBAL CARE MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL CARE MANAGEMENT SIZE, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
    • BILLING AND ACCOUNTS MANAGEMENT SERVICES
      • Table GLOBAL BILLING AND ACCOUNTS MANAGEMENT SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL BILLING AND ACCOUNTS MANAGEMENT SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
    • HR SERVICES
      • Table GLOBAL HR SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL HR SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
  • HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE
    • INTRODUCTION
      • Table GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • Table GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • Table GLOBAL PHARMACEUTICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
      • RESEARCH & DEVELOPMENT
        • Table GLOBAL PHARMACEUTICAL R&D OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL PHARMACEUTICAL R&D OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
      • MANUFACTURING
        • Table GLOBAL PHARMACEUTICAL MANUFACTURING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL PHARMACEUTICAL MANUFACTURING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
      • NON-CLINICAL SERVICES
        • Table GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL NON-CLINICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL SCM & LOGISTICS SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL SCM & LOGISTICS SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
        • Table GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY TYPE, 2015– 2022 (USD BILLION)
        • Table GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL SALES AND MARKETING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
        • Table GLOBAL ANALYTICS SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL ANALYTICS SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
        • Table GLOBAL MARKETING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL MARKETING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
        • Table GLOBAL RESEARCH SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL RESEARCH SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
        • Table GLOBAL FORECASTING SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL FORECASTING SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
        • Table GLOBAL PERFORMANCE REPORTING OUTSOURCING MARKET, BY SOURCE GEOGRAPHY,2015–2022 (USD BILLION)
        • Table GLOBAL PERFORMANCE REPORTING OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
        • Table GLOBAL OTHER NON-CLINICAL SERVICES OUTSOURCING MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
        • Table GLOBAL OTHER NON-CLINICAL SERVICES OUTSOURCING MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD MILLION)
  • GEOGRAPHIC ANALYSIS
    • SOURCE GEOGRAPHY
      • Table GLOBAL HEALTHCARE BPO MARKET, BY SOURCE GEOGRAPHY, 2015–2022 (USD BILLION)
      • US
        • Table US: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
        • Table US: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table US: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
        • Table US: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table US: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
        • Table US: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table US: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • EUROPE
        • Table EUROPE: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
        • Table EUROPE: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table EUROPE: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
        • Table EUROPE: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table EUROPE: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
        • Table EUROPE: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table EUROPE: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • ROW
        • Table ROW: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
        • Table ROW: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table ROW: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
        • Table ROW: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table ROW: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
        • Table ROW: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table ROW: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
    • DESTINATION GEOGRAPHY
      • Table GLOBAL HEALTHCARE BPO MARKET, BY DESTINATION GEOGRAPHY, 2015–2022 (USD BILLION)
      • INDIA
        • Table INDIA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
        • Table INDIA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table INDIA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
        • Table INDIA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table INDIA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
        • Table INDIA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table INDIA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • US
        • Table US: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
        • Table US: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table US: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
        • Table US: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table US: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
        • Table US: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table US: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • EUROPE
        • Table EUROPE: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD BILLION)
        • Table EUROPE: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table EUROPE: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD BILLION)
        • Table EUROPE: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table EUROPE: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD BILLION)
        • Table EUROPE: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
        • Table EUROPE: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD BILLION)
      • CHINA
        • Table CHINA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
        • Table CHINA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table CHINA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
        • Table CHINA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table CHINA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
        • Table CHINA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table CHINA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
      • LATIN AMERICA
        • Table LATIN AMERICA: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
        • Table LATIN AMERICA: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table LATIN AMERICA: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
        • Table LATIN AMERICA: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table LATIN AMERICA: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
        • Table LATIN AMERICA: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table LATIN AMERICA: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
      • PHILIPPINES
        • Table PHILIPPINES: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
        • Table PHILIPPINES: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table PHILIPPINES: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
        • Table PHILIPPINES: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table PHILIPPINES: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
        • Table PHILIPPINES: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table PHILIPPINES: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
      • MIDDLE EAST
        • Table MIDDLE EAST: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
        • Table MIDDLE EAST: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table MIDDLE EAST: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
        • Table MIDDLE EAST: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table MIDDLE EAST: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
        • Table MIDDLE EAST: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table MIDDLE EAST: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
      • ROW
        • Table ROW: HEALTHCARE BPO MARKET, BY PAYER SERVICE, 2015–2022 (USD MILLION)
        • Table ROW: CLAIMS MANAGEMENT SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table ROW: HEALTHCARE BPO MARKET, BY PROVIDER SERVICE, 2015–2022 (USD MILLION)
        • Table ROW: PATIENT CARE SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table ROW: HEALTHCARE BPO MARKET, BY PHARMACEUTICAL SERVICE, 2015–2022 (USD MILLION)
        • Table ROW: NON-CLINICAL SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
        • Table ROW: SALES & MARKETING SERVICES MARKET, BY TYPE, 2015–2022 (USD MILLION)
  • COMPANY PROFILES
    • ACCENTURE
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • COGNIZANT TECHNOLOGY SOLUTIONS
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • FIRSTSOURCE SOLUTIONS.
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • GEBBS HEALTHCARE SOLUTIONS,
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT OFFERING
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • GENPACT
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • IBM
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • INFOSYS
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • INVENSIS TECHNOLOGIES.
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
    • LONZA
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • OMEGA HEALTHCARE
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • QUINTILES IMS HOLDINGS,
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • R1 RCM
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • TATA CONSULTANCY SERVICES
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • WNS (HOLDINGS)
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
    • XEROX
      • BUSINESS OVERVIEW
      • STRENGTH OF PRODUCT PORTFOLIO
      • BUSINESS STRATEGY EXCELLENCE
      • RECENT DEVELOPMENTS
  • APPENDIX
    • INSIGHTS OF INDUSTRY EXPERTS
    • DISCUSSION GUIDE
    • KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
    • INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
    • AVAILABLE CUSTOMIZATIONS
    • RELATED REPORTS
    • AUTHOR DETAILS

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