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North America Contact Center Analytics Market Databank

Publisher Magna Intelligence
Published Apr 01, 2022
Length 85 Pages
SKU # MAIN17866115

Description

North America Contact Center Analytics Market Databank

The Contact Center Analytics market was valued at $1,270.7 Million in 2020, and is projected to reach $2,498.6 Million by 2029 growing at a CAGR of 7.85% from 2021 to 2029. On-premise segment is expected to be the highest contributor to this market, with $729.7 Million in 2020, and is anticipated to reach $1,432.9 Million by 2029, registering a CAGR of 7.83%. Hosted segment is anticipated to reach $1,065.7 Million by 2029 with the highest CAGR of 7.87%.

The report provides market intelligence on various market segments and geography, including market size and forecast information. Its primary goals are to deliver a thorough global market intelligence report by providing detailed segmentation, growth rates, market dynamics, industry structure and developments, market situation, and trends. To determine the market size and forecast, we conducted extensive secondary research to gain a comprehensive understanding of the market in each region. In addition, we carried out extensive primary research by conducting interviews with key executives in the industry. These interviews helped us to fill any data gaps identified during the secondary research. We used various secondary sources such as encyclopedias, directories, and databases to gather relevant information for this extensive techno-commercial study. We interviewed selected experts from manufacturers and suppliers to obtain and verify critical information, as well as to assess future prospects. The research team evaluated the reliability of the obtained information before using it. In some cases, a combination of multiple sources was used. Sprout Intelligence conducted an in-depth analysis of the market segmentation, which is a crucial component of our market intelligence reports.

Table of Contents

85 Pages
1. GLOBAL CONTACT CENTER ANALYTICS MARKET, BY DEPLOYMENT
1.1. OVERVIEW
1.2. HOSTED
1.2.1 HOSTED MARKET, BY REGION
1.2.1.1 North America Hosted Market, By Country
1.2.1.2 Europe Hosted Market, By Country
1.2.1.3 Asia-Pacific Hosted Market, By Country
1.2.1.4 Rest of World Hosted Market, By Country
1.3. ON-PREMISE
1.3.1 ON-PREMISE MARKET, BY REGION
1.3.1.1 North America On-premise Market, By Country
1.3.1.2 Europe On-premise Market, By Country
1.3.1.3 Asia-Pacific On-premise Market, By Country
1.3.1.4 Rest of World On-premise Market, By Country
2. GLOBAL CONTACT CENTER ANALYTICS MARKET, BY SERVICE
2.1. OVERVIEW
2.2. INTEGRATION & DEPLOYMENT
2.2.1 INTEGRATION & DEPLOYMENT MARKET, BY REGION
2.2.1.1 North America Integration & Deployment Market, By Country
2.2.1.2 Europe Integration & Deployment Market, By Country
2.2.1.3 Asia-Pacific Integration & Deployment Market, By Country
2.2.1.4 Rest of World Integration & Deployment Market, By Country
2.3. SUPPORT & MAINTENANCE
2.3.1 SUPPORT & MAINTENANCE MARKET, BY REGION
2.3.1.1 North America Support & Maintenance Market, By Country
2.3.1.2 Europe Support & Maintenance Market, By Country
2.3.1.3 Asia-Pacific Support & Maintenance Market, By Country
2.3.1.4 Rest of World Support & Maintenance Market, By Country
2.4. TRAINING & CONSULTING
2.4.1 TRAINING & CONSULTING MARKET, BY REGION
2.4.1.1 North America Training & Consulting Market, By Country
2.4.1.2 Europe Training & Consulting Market, By Country
2.4.1.3 Asia-Pacific Training & Consulting Market, By Country
2.4.1.4 Rest of World Training & Consulting Market, By Country
2.5. MANAGED SERVICE
2.5.1 MANAGED SERVICE MARKET, BY REGION
2.5.1.1 North America Managed Service Market, By Country
2.5.1.2 Europe Managed Service Market, By Country
2.5.1.3 Asia-Pacific Managed Service Market, By Country
2.5.1.4 Rest of World Managed Service Market, By Country
3. GLOBAL CONTACT CENTER ANALYTICS MARKET, BY REGION
3.1. OVERVIEW
3.2. NORTH AMERICA
3.2.1 NORTH AMERICA CONTACT CENTER ANALYTICS MARKET, BY DEPLOYMENT
3.2.2 NORTH AMERICA CONTACT CENTER ANALYTICS MARKET, BY SERVICE
3.2.3 NORTH AMERICA CONTACT CENTER ANALYTICS MARKET, BY COUNTRY
3.2.3.1 U.S.
3.2.3.1.1 U.S. Contact Center Analytics Market, By Deployment
3.2.3.1.2 U.S. Contact Center Analytics Market, By Service
3.2.3.2 Canada
3.2.3.2.1 Canada Contact Center Analytics Market, By Deployment
3.2.3.2.2 Canada Contact Center Analytics Market, By Service
3.2.3.3 Mexico
3.2.3.3.1 Mexico Contact Center Analytics Market, By Deployment
3.2.3.3.2 Mexico Contact Center Analytics Market, By Service
TABLE 1. GLOBAL CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
TABLE 2. HOSTED MARKET VALUE, BY REGION, 2020-2029, MILLION USD
TABLE 3. NORTH AMERICA HOSTED MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 4. EUROPE HOSTED MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 5. ASIA-PACIFIC HOSTED MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 6. REST OF WORLD HOSTED MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 7. ON-PREMISE MARKET VALUE, BY REGION, 2020-2029, MILLION USD
TABLE 8. NORTH AMERICA ON-PREMISE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 9. EUROPE ON-PREMISE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 10. ASIA-PACIFIC ON-PREMISE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 11. REST OF WORLD ON-PREMISE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 12. GLOBAL CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
TABLE 13. INTEGRATION & DEPLOYMENT MARKET VALUE, BY REGION, 2020-2029, MILLION USD
TABLE 14. NORTH AMERICA INTEGRATION & DEPLOYMENT MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 15. EUROPE INTEGRATION & DEPLOYMENT MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 16. ASIA-PACIFIC INTEGRATION & DEPLOYMENT MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 17. REST OF WORLD INTEGRATION & DEPLOYMENT MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 18. SUPPORT & MAINTENANCE MARKET VALUE, BY REGION, 2020-2029, MILLION USD
TABLE 19. NORTH AMERICA SUPPORT & MAINTENANCE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 20. EUROPE SUPPORT & MAINTENANCE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 21. ASIA-PACIFIC SUPPORT & MAINTENANCE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 22. REST OF WORLD SUPPORT & MAINTENANCE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 23. TRAINING & CONSULTING MARKET VALUE, BY REGION, 2020-2029, MILLION USD
TABLE 24. NORTH AMERICA TRAINING & CONSULTING MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 25. EUROPE TRAINING & CONSULTING MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 26. ASIA-PACIFIC TRAINING & CONSULTING MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 27. REST OF WORLD TRAINING & CONSULTING MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 28. MANAGED SERVICE MARKET VALUE, BY REGION, 2020-2029, MILLION USD
TABLE 29. NORTH AMERICA MANAGED SERVICE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 30. EUROPE MANAGED SERVICE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 31. ASIA-PACIFIC MANAGED SERVICE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 32. REST OF WORLD MANAGED SERVICE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 33. GLOBAL CONTACT CENTER ANALYTICS MARKET VALUE, BY REGION, 2020-2029, MILLION USD
TABLE 34. NORTH AMERICA CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
TABLE 35. NORTH AMERICA CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
TABLE 36. NORTH AMERICA CONTACT CENTER ANALYTICS MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
TABLE 37. U.S. CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
TABLE 38. U.S. CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
TABLE 39. CANADA CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
TABLE 40. CANADA CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
TABLE 41. MEXICO CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
TABLE 42. MEXICO CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
TABLE 43. ROW COUNTRIES CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
FIGURE 1. GLOBAL CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
FIGURE 2. HOSTED MARKET VALUE, BY REGION, 2020-2029, MILLION USD
FIGURE 3. NORTH AMERICA HOSTED MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 4. EUROPE HOSTED MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 5. ASIA-PACIFIC HOSTED MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 6. REST OF WORLD HOSTED MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 7. ON-PREMISE MARKET VALUE, BY REGION, 2020-2029, MILLION USD
FIGURE 8. NORTH AMERICA ON-PREMISE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 9. EUROPE ON-PREMISE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 10. ASIA-PACIFIC ON-PREMISE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 11. REST OF WORLD ON-PREMISE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 12. GLOBAL CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
FIGURE 13. INTEGRATION & DEPLOYMENT MARKET VALUE, BY REGION, 2020-2029, MILLION USD
FIGURE 14. NORTH AMERICA INTEGRATION & DEPLOYMENT MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 15. EUROPE INTEGRATION & DEPLOYMENT MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 16. ASIA-PACIFIC INTEGRATION & DEPLOYMENT MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 17. REST OF WORLD INTEGRATION & DEPLOYMENT MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 18. SUPPORT & MAINTENANCE MARKET VALUE, BY REGION, 2020-2029, MILLION USD
FIGURE 19. NORTH AMERICA SUPPORT & MAINTENANCE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 20. EUROPE SUPPORT & MAINTENANCE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 21. ASIA-PACIFIC SUPPORT & MAINTENANCE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 22. REST OF WORLD SUPPORT & MAINTENANCE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 23. TRAINING & CONSULTING MARKET VALUE, BY REGION, 2020-2029, MILLION USD
FIGURE 24. NORTH AMERICA TRAINING & CONSULTING MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 25. EUROPE TRAINING & CONSULTING MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 26. ASIA-PACIFIC TRAINING & CONSULTING MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 27. REST OF WORLD TRAINING & CONSULTING MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 28. MANAGED SERVICE MARKET VALUE, BY REGION, 2020-2029, MILLION USD
FIGURE 29. NORTH AMERICA MANAGED SERVICE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 30. EUROPE MANAGED SERVICE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 31. ASIA-PACIFIC MANAGED SERVICE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 32. REST OF WORLD MANAGED SERVICE MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 33. GLOBAL CONTACT CENTER ANALYTICS MARKET VALUE, BY REGION, 2020-2029, MILLION USD
FIGURE 34. NORTH AMERICA CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
FIGURE 35. NORTH AMERICA CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
FIGURE 36. NORTH AMERICA CONTACT CENTER ANALYTICS MARKET VALUE, BY COUNTRY, 2020-2029, MILLION USD
FIGURE 37. U.S. CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
FIGURE 38. U.S. CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
FIGURE 39. CANADA CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
FIGURE 40. CANADA CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
FIGURE 41. MEXICO CONTACT CENTER ANALYTICS MARKET VALUE, BY DEPLOYMENT , 2020-2029, MILLION USD
FIGURE 42. MEXICO CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD
FIGURE 43. ROW COUNTRIES CONTACT CENTER ANALYTICS MARKET VALUE, BY SERVICE, 2020-2029, MILLION USD

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