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Retail Clinics 2016: Growth of Clinics, Revenue Forecasts, Sales of IVD Products to Clinics, Customer Satisfaction & Other Trends

 In this research report, Kalorama Information provides data including sales forecasts and store counts for health clinics located in drugstores and other retail locations in the U.s., as well as forecasts for IVD and pharmaceutical products that are sold to them.  Major clinic providers are profiled in the report.  The report also addresses how much indirect spending the clinics generate from clinic users who shop in the retail store, and provides a detailed analysis for the opportunity for major suppliers, including


  • Vaccine Manufacturers
  • Other Pharma
  • IVD - POC
  • IVD - Clinical Chemistry and Immunoassay
  • Indirect Spending from Clinic Customers
  • Rental Income to Independent Retailers
  • Clinic Services Revenue, Current and Forecasted

 The retail clinic concept has shown potential to provide affordable, accessible and quality medical care to consumers who otherwise would have to wait hours, days, or even weeks for care. They also provide an alternative to costly, time-consuming emergency room care for sicknesses that could have been prevented if basic health care services had been available. Rising rates of utilization, for these reasons, are leading to substantial profits for providers, which is, in turn, driving further expansion.

This edition of Kalorama's report on retail clinics includes a deeper look of consumer opinion of retail clinics. Kalorama surveyed U.S. adults this year on their affinity for and exposure to retail clinics.  Information for this report was gathered from a wide variety of published sources including company reports, catalogs, materials and public filings; government documents; trade journals; newspapers and business press; analysts ™ reports and other sources. Interviews with company representatives were conducted to capture the perspectives from industry participants   


  • Executive Summary
    • Scope and Methodology
    • The U.S. Healthcare Market
    • The Emergence of Retail Clinics
  • Introduction
    • The U.S. Healthcare System Today
      • Overview
        • Table Distribution of Health Plan Enrollment for Covered Workers by Plan Type, 1988 – 2015
    • The Need for Alternatives
      • High Cost of Care
        • Table National Health Expenditures (NHE) and NHE as a Percent of GDP, 1980 - 2015
        • Table Average Annual Health Insurance Premiums and Worker Contributions for Family Coverage, 2005 – 2015
      • Inconsistent Quality of Care
        • Table Unnecessary Deaths Resulting From Variations in Health Care Quality, by Condition
      • Delays to Treatment
      • Insufficient Focus on Wellness and Prevention
      • Healthcare Reform
        • Table U.S. Health Care Coverage of the Non Elderly, 2014
      • Medical Tourism
        • Table Cost Savings From Medical Tourism For Various Procedures, 2016
    • The History of Retail Clinics
    • Retail Clinics Today
      • Business Model
        • Table Scope of Practice Laws for Non-Physician Medical Practitioners
      • Consumer Response
      • Growth Drivers
      • Challenges
        • Table Estimated Number of U.S. Convenience Clinics, 2009 - 2020
      • Kalorama Survey on Consumer Retail Clinic Feedback
    • Establishing a Retail Clinic
      • Demographics and Location
      • Choice of Outlet
        • Table Characteristics of Retail Outlets, 2016
      • Systems and Scheduling
      • Funding and Expansion
        • Table Benefits and Drawbacks of Convenience Clinic Funding Approaches, 2016
      • Alliances
  • Out-of-pocket Expenditures: The Market in 2016
    • Table Premium Increases vs. Increases in Workers Earnings and Prices, 2000 – 2015
    • Types of Expenditures
      • Table Consumer Out-of-pocket Health Care Expenditures, 2015
      • Insurance Co-Payments
      • Direct Payments
      • Premiums and Plan Fees
    • Payment Methods
      • Table Consumer Out-of-pocket Health Care Expenditures by Payment Type,2015
      • Cash or Check
      • Credit Cards
      • Loans and Lines of Credit
      • Flexible Spending Accounts
      • Health Savings Accounts
      • Medical Financing
        • Table Main Business Activities of Selected Medical Financing Companies, 2016
    • Amount Financed
      • Elective Procedures
        • Table Average Out-of-Pocket Payment by U.S. Residents with Health Care Spending by Percentile of Total Health Spending, 2015
        • Table Methods of Financing Elective Procedures, 2015
      • Non-Elective Procedures and Prescription Drugs
      • Non-Elective Procedures and Prescription Drugs
        • Table Average Share Paid Out-of-Pocket by U.S. Residents with Health Care Spending by Type of Service, 2015
        • Table Average Share Paid Out-of-pocket by U.S. Residents with Health Care Spending by Percentile of Total Health Spending and Type of Service, 2015
        • Table Distribution of Out-of-pocket Spending on Non-Elective Procedures for the Average Person, 2015
        • Table Distribution of Out-of-pocket Spending for the Average Person, by Spending Level, 2015
        • Table Drug Cost Coverage by Payor Type (Public, Private, Cash), 1965, 1986, 2000, 2005, 2010, 2015
    • Consumers Who Pay Out-Of-Pocket
      • The Uninsured and Underinsured
      • Medicaid Recipients
      • The Disabled
      • Senior Citizens
      • The Mentally Ill
      • The Obese
        • Table Obesity in the United States, 1980 - 2019
      • Persons with Alcohol and Drug Addictions
        • Table National Overdose Death Rates, Number of Deaths from Prescription Drugs, 2001 - 2014
        • Table National Overdose Death Rates, Number of Deaths from Heroin, 2001 – 2014
      • Persons with Chronic Conditions
        • Table Proportion of Adults Under Age 65 with Chronic Conditions, 2015
  • Out-of-Pocket Expenditures: The Market in 2015 - 2020
    • Trends
      • Out-of-Pocket Expenditure Growth Drivers
      • Out-of-Pocket Expenditure Growth Constraints
        • Table Selected Rx-to-OTC Switches in the United States, 1990 - 2015
    • Forecasts
      • Table Consumer Out-of-Pocket Expenditures per Worker, 2010-2020 (in $)
      • Expenditures by Type
        • Table Consumer Out-of-pocket Expenditures by Type, 2010-2020 ($ Billion)
        • Table Proportion of Consumer Out-of-pocket Spending by Type of Health Care Expenditure, 2010, 2015, 2020
      • Payment Methods
        • Table Consumer Out-of-pocket Expenditures by Type, 2010-2020 ($ Billion)
        • Table Proportion of Consumer Out-of-pocket Spending by Payment Type, 2010, 2015, 2020
      • Amount Financed
        • Table Amount of Consumer Out-of-pocket Expenditures for Elective Procedures That Are Financed, 2010-2020 ($ Billion)
        • Table Amount of Consumer Out-of-pocket Expenditures for Non-Elective Procedures That Are Financed, 2010-2020 ($ Billion)
      • Types of Expenses Financed
        • Table Proportion of Consumer Out-of-Pocket Spending for Elective Procedures That Are Financed (All Methods), 2015 – 2020
        • Table Distribution of Out-of-Pocket Spending on Non-Elective Procedures for the Average Person, 2015, 2020
        • Table Proportion of Consumer Out-of-pocket Spending for Non-Elective Procedures That Are Financed (All Methods), 2015 – 2020
      • Consumers Who Pay Out-of-Pocket
        • Table Size of High Risk Groups for High Out-of-Pocket Health Care Expenditures, 2010-2020 (Millions of Persons)
  • Retail Clinic Service Providers
    • The Industry
      • Convenience Clinic Sales Forecasts
        • Table The U.S. Market for Retail Clinic Services, 2010-2020
        • Table Growth of U.S. Retail Clinic Services, 2010-2020
      • The Market
    • Competitive Positions of Key Players
      • Table Leading Service Providers' Revenues and Market Share, U.S. Market for Convenience Clinics, 2015
      • Table Market Shares of Leading Retail Clinic Service Providers, 2015
  • Retail Clinic Suppliers
    • Table Sales to Retail Clinics by Supplier Segment, 2010-2020 ($ Million)
    • Table Growth of Retail Clinic Supplier Sales by Type of Supplier, 2010-2020
    • Point of Care Tests
      • The Industry
        • Table U.S. Professional POC Test Sales, 2010-2020
      • Competitive Positions of Key Players
        • Table Leading POC Test Makers' U.S. Revenues and Market Share, 2015
      • Convenience Clinic Sales Forecasts
        • Table U.S. Professional POC Test Sales to Retail Clinics, 2010-2020
        • Table U.S. Professional POC Test Sales to Retail Clinics by Segment, 2010-2020
    • Clinical Chemistry and Immunoassays
      • The Industry
        • Table U.S. Clinical Chemistry and Immunoassay Sales, 2010-2020
      • Competitive Positions of Key Players
        • Table Leading Clinical Chemistry and Immunoassay Suppliers' Revenues and Market Share, 2015
      • Convenience Clinic Sales Forecasts
        • Table U.S. Clinical Chemistry and Immunoassay Sales to Convenience Clinics, 2010-2020
        • Table U.S. Clinical Chemistry and Immunoassay Sales to Convenience Clinics, by Segment, 2010-2020
    • Vaccines
      • Table Diseases for Which Vaccines Are Available in the U.S., 2016
      • The Industry
        • Table U.S. Market for Preventative Vaccines, 2010-2020
      • Competitive Positions of Key Players
        • Table Leading Vaccine Manufacturers' U.S. Revenues and Market Share, 2015
      • Convenience Clinic Sales Forecasts
        • Table U.S. Vaccine Sales to Convenience Clinics, 2010-2020
        • Table U.S. Vaccine Sales to Convenience Clinics, by Segment, 2010-2020
  • Outlets for Retail Clinics
    • Table Number of Retail Clinics by Type of Retail Outlet, 2010-2020 ($ Million)
    • Table Proportion of Retail Clinics by Type of Retail Outlet, 2010-2020
    • Table Rents Collected from Retail Clinics by Type of Retail Outlet, 2010-2020 ($ Million)
    • Table Proportion of Rents Collected from Retail Clinics by Type of Retail Outlet, 2010-2020
    • Table Indirect Income Generated by Retail Clinics by Type of Retail Outlet, 2010-2020 ($ Million)
    • Table Proportion of Indirect Income Generated by Retail Clinics by Type of Retail Outlet, 2010-2020
    • Drug Stores
      • Table Selected Retail Outlet Relationships with Convenience Clinics, 2016
      • The Industry
        • Table U.S. Drug Store Sales, 2010-2020
      • Competitive Positions of Key Players
        • Table Leading U.S. Drug Stores' Revenues and Market Share, 2015
      • Other Medical Care
      • Convenience Clinic Sales Forecasts
        • Table U.S. Drug Store Direct Retail Clinic Revenues in the Form of Rents, 2010-2020
        • Table U.S. Drug Store Indirect Retail Clinic Revenues, 2010-2020
        • Table Direct vs. Indirect Revenues to Drug Stores from Retail Clinics, 2010-2020
    • Food Stores
      • The Industry
        • Table U.S. Food Store Sales, 2010-2020
      • Competitive Positions of Key Players
        • Table Leading Food Stores Revenues and Market Share, 2015
      • Other Medical Care
      • Convenience Clinic Sales Forecasts
        • Table U.S. Food Stores Direct Retail Clinic Revenues, 2010-2020
        • Table U.S. Food Store Indirect Retail Clinic Revenues, 2010-2020
        • Table Direct vs. Indirect Revenues to Food Stores From Retail Clinics, 2010-2020
    • Mass Merchandisers
      • The Industry
        • Table U.S. Mass Merchandiser Retail Sales, 2010-2020
      • Competitive Positions of Key Players
        • Table Leading U.S. Mass Merchandisers Retail Revenues and Market Share, 2015
      • Other Medical Care
      • Convenience Clinic Sales Forecasts
        • Table U.S. Mass Merchandiser Direct Retail Clinic Revenues, 2010-2020
        • Table U.S. Mass Merchandiser Indirect Retail Clinic Revenues, 2010-2020
        • Table Direct vs. Indirect Revenues to Mass Merchandisers from Retail Clinics, 2010-2020
  • Total Market
    • Table Retail Clinic Service Revenues, 2010-2020
    • Table Sales to Retail Clinics by Suppliers, 2010-2020 ($ Million)
    • Table Revenues to Retailers from In-Store Clinics, 2010-2020 ($ Million)
    • Table Revenues to Retailers from In-Store Clinics, 2010-2020
    • Kalorama Retail Clinic Survey
  • Issues and Trends
    • Health Care Reform
    • Physician Shortages
    • Public Awareness
    • Competition with Primary Care Providers
    • Regulation
      • Overview
        • Table Selected U.S. Federal and State Health Care Oversight Bodies, 2016
      • Regulation of Convenience Clinics
      • Pending Legislation
        • Table Retail Clinic Legislation by State, 2016
    • Development of Standards
    • Streamlining of Services
    • Labor Shortages
  • Company Profiles
    • Aurora Quick Care
      • History and Lines of Business
      • Financial Information
      • Convenience Clinics
    • Bellin Health Fastcare
      • History and Lines of Business
      • Financial Information
      • Convenience Clinics
    • Capitol One Healthcare Finance
      • History and Lines of Business
      • Financial Information
      • Patient Financing
    • CareCredit
      • History and Lines of Business
      • Financial Information
      • Patient Financing
    • CareSpot
      • History and Lines of Business
      • Financial Information
      • Convenience Clinics
    • Clear Balance
      • History and Lines of Business
      • Financial Information
      • Patient Financing
    • Credit Medical
      • History and Lines of Business
      • Financial Information
      • Patient Financing
    • E-Financing Solutions
      • History and Lines of Business
      • Financial Information
      • Patient Financing
    • MedChoice Financial
      • History and Lines of Business
      • Financial Information
      • Patient Financing
    • MinuteClinic
      • History and Lines of Business
      • Financial Information
      • Convenience Clinics
    • RediClinic
      • History and Lines of Business
      • Financial Information
      • Convenience Clinics
    • Reliance Medical Finance
      • History and Lines of Business
      • Financial Information
      • Patient Financing
    • The Little Clinic
      • History and Lines of Business
      • Financial Information
      • Convenience Clinics
    • Walgreens Boots Alliance
      • History and Lines of Business
      • FFinancial Information
      • Convenience Clinics

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