It Management Tool Kit
Description
CIO management concerns are constantly changing but the solutions are always centered around three factors: technology, infrastructure and people
This tool kit has been updated to reflect changes to the IT Infrastructure caused by the Pandemic - including WFH and Cloud processing. It meets all of the EU's GDPR mandated requirements and reflects all of the requirements of the California Privacy Act. It contains a Privacy Compliance Policy with its associated electronic forms and job descriptions.
The IT Management Tool Kit components are over 2,500 pages in length is provided in MS WORD and PDF formats and includes the following:
Security Manual Template
How to Guide for Cloud Processing and Outsourcing
IT Job Family Classification HandiGuide
All of the Job Descriptions as individual MS Word files
Interview and Hiring Guide
Latest IT Salary Survey
IT Infrastructure Policy Bundle plus Electronic Forms
Business and IT Impact Questionnaire
Vulnerability and Threat Assessment Tool
Top CIO Management and Planning Priorities
In a recent survey of CIO and C-Level executives Janco identified the top 10 management and planning priorities that CIOs face and they relate to the three areas mentioned above.
CIO Management and Planning Priorities had a seismic shift
We conducted a survey of 213 IT functions across multiple industries and from mega corporations to companies with as few as 50 IT professionals. In 2025 the top 10 priorities are:
Security - Internal and external threats are on the increase and CIOs continue to be focused on this.
Compliance - With the expansion of the infrastructure to address eCommerce, the possibility of a downturn, and a shortage of compliance talent moved this up.
Cost Control – When the economy was booming last year, many CIOs were not that concerned. Today that is not the case.
Budget Management - Important as inflation continues to be an issue and the recovery falters adjust the optimistic budgets that were created last year need to be adjusted.
Access Management - Network management and control now have an even greater role than before. In 2022, 69% of the individuals interviewed placed that in the top ten. Now it is a priority for 58%.
Privacy / Identity Protection - With the rise of WFH, GDPR, and CCPA data privacy is a top ten priority.
IT Productivity – Many IT functions are top-heavy with too many layers of management and non-essential staff who add to IT overhead impacting overall productivity. This had the greatest shift in importance as both CIOs and CFOs looked to eliminate “non-essential” staff. CIOs are looking towards the use of AI to eliminate “routine” functions.
AI Skills - Was barely on the radar in 2022 and now 52% of all CIOs and CFOs are looking to train, acquire, or recruit AI skills. Salaries for individuals with these skills are among the highest-paid IT Pros.
Mobile Computing - Mobile and end-user computing requires applications to be outward-facing, functional on a myriad of devices, and user-friendly. Most of this work was completed last year. Now it has a priority for 49% of the interviewees versus 69% in 2022.
Internet Application – There is still a high demand for applications that are internet-based and outward-facing to clients and customers. These are important. We found no initiatives in this arena that have been canceled. Rather we have not seen as many of these “new” projects initiated for e-commerce, blockchain, ERP, cloud, and support.
Janco has created a kit that contains tools which help an enterprise more easily manage each of the CIO priorities.
This tool kit has been updated to reflect changes to the IT Infrastructure caused by the Pandemic - including WFH and Cloud processing. It meets all of the EU's GDPR mandated requirements and reflects all of the requirements of the California Privacy Act. It contains a Privacy Compliance Policy with its associated electronic forms and job descriptions.
The IT Management Tool Kit components are over 2,500 pages in length is provided in MS WORD and PDF formats and includes the following:
Security Manual Template
How to Guide for Cloud Processing and Outsourcing
IT Job Family Classification HandiGuide
All of the Job Descriptions as individual MS Word files
Interview and Hiring Guide
Latest IT Salary Survey
IT Infrastructure Policy Bundle plus Electronic Forms
Business and IT Impact Questionnaire
Vulnerability and Threat Assessment Tool
Top CIO Management and Planning Priorities
In a recent survey of CIO and C-Level executives Janco identified the top 10 management and planning priorities that CIOs face and they relate to the three areas mentioned above.
CIO Management and Planning Priorities had a seismic shift
We conducted a survey of 213 IT functions across multiple industries and from mega corporations to companies with as few as 50 IT professionals. In 2025 the top 10 priorities are:
Security - Internal and external threats are on the increase and CIOs continue to be focused on this.
Compliance - With the expansion of the infrastructure to address eCommerce, the possibility of a downturn, and a shortage of compliance talent moved this up.
Cost Control – When the economy was booming last year, many CIOs were not that concerned. Today that is not the case.
Budget Management - Important as inflation continues to be an issue and the recovery falters adjust the optimistic budgets that were created last year need to be adjusted.
Access Management - Network management and control now have an even greater role than before. In 2022, 69% of the individuals interviewed placed that in the top ten. Now it is a priority for 58%.
Privacy / Identity Protection - With the rise of WFH, GDPR, and CCPA data privacy is a top ten priority.
IT Productivity – Many IT functions are top-heavy with too many layers of management and non-essential staff who add to IT overhead impacting overall productivity. This had the greatest shift in importance as both CIOs and CFOs looked to eliminate “non-essential” staff. CIOs are looking towards the use of AI to eliminate “routine” functions.
AI Skills - Was barely on the radar in 2022 and now 52% of all CIOs and CFOs are looking to train, acquire, or recruit AI skills. Salaries for individuals with these skills are among the highest-paid IT Pros.
Mobile Computing - Mobile and end-user computing requires applications to be outward-facing, functional on a myriad of devices, and user-friendly. Most of this work was completed last year. Now it has a priority for 49% of the interviewees versus 69% in 2022.
Internet Application – There is still a high demand for applications that are internet-based and outward-facing to clients and customers. These are important. We found no initiatives in this arena that have been canceled. Rather we have not seen as many of these “new” projects initiated for e-commerce, blockchain, ERP, cloud, and support.
Janco has created a kit that contains tools which help an enterprise more easily manage each of the CIO priorities.
Table of Contents
- IT GOVERNANCE - INFRASTRUCTURE, STRATEGY, AND CHARTER
- Benefits of IT Infrastructure Management
- Base Assumptions and Objectives
- Scope and Applicability
- Operating Philosophy
- Compliance
- International Organization for Standardization
- ISO 27000
- IT GOVERNANCE - STRATEGY AND CHARTER STATEMENT OF AUTHORITY
- Chief Information Officer (CIO)
- Functional IT Group Heads
- IT Management Council
- Users
- IT MANAGEMENT STRUCTURE
- Organizational Approach
- [Enterprise] IT Group
- [Enterprise] IT Resources
- Functional IT Groups
- COMPLIANCE
- Objective
- Responsibilities
- IT JOB FAMILY CLASSIFICATION
- Structure
- PERSONNEL PRACTICES
- Formal Job Descriptions
- Hiring
- Termination
- Training
- [Enterprise] Staff
- Contractor Personnel
- ERP AND OMNI COMMERCE
- Strategy
- Top 10 Best Practices for Omni Commerce Implementation
- CONTROLS
- Types of Controls
- Risks
- Controls Standards
- Logging and Audit Trails
- SOCIAL NETWORK ENGAGEMENT
- Rules for Social Network Engagement
- APPLICATION DEVELOPMENT STANDARDS
- SAMMY
- SERVICE REQUESTS
- Policies
- Process
- Service Request Management
- Equipment/Service Request
- Problem Resolution Process
- LOCAL AREA NETWORKS (LANS) – WI-FI
- Features
- Directory Rights
- File Security
- LAN Wi-Fi Standards
- LAN Wi-Fi Councils and Workgroups
- BACKUP & RECOVERY
- Frequency Guidelines
- Data Storage and Media Protection
- Backup Program and Schedule
- DISASTER RECOVERY PLAN
- DRP Description
- DRP Procedures for Critical Data
- Backup Criteria
- Backup Procedures
- Storage Criteria
- Business Recovery Procedures
- Requirements for Recovery
- Recovery Guidelines
- Restoring Damaged Equipment
- Recovery Management
- Contingency Planning
- Planning Activities
- SECURITY
- IT Processing Area Classification
- Classification Categories
- Workstations, Remote Terminals, and Wi-Fi Access
- Systems Security
- Staff Member Security
- Network Security
- Violation Reporting and Follow-Up
- ACCESS CONTROL - PHYSICAL SITE
- Separation of Duties
- Least Privilege
- Access Areas
- Definitions of IT Access Control Zones
- Badges
- Access Control Methods
- Levels of Access Authority
- Protection of Supporting Utilities
- Resource Protection
- ACCESS CONTROL - SOFTWARE AND DATA
- Resources to Be Protected
- Basic Standards
- Classification Of Data, Software, And Documentation
- Sensitive Information
- Non-sensitive Information
- Access from Other Facilities
- Authorization Verification
- Physical Plan Considerations
- Fire
- Sprinklers
- Emergency Shut Down Control
- Portable Fire Extinguishers
- Power
- Air Conditioning
- BEST PRACTICES
- AI Deployment Best Practices
- OTHER TECHNICAL GUIDES
- APPENDIX
- CIO and CTO Expanded Roles
- HIPAA Audit Program Guide
- ISO 27001 & 27002 Security Process Audit Checklist
- Massachusetts 201 CMR 17 Compliance Checklist
- Job Descriptions
- CIO Job Description
- CIO Job Description (small enterprise)
- Chief Experience Officer (CXO)
- Chief Compliance Officer (CCO)
- Chief Data Officer
- Chief Digital Officer
- Chief Mobility Officer
- Chief Security Officer
- Chief Technology Officer
- Digital Brand Manager
- Electronic Forms
- Employee Termination Checklist
- Pandemic Planning Checklist
- What’s New
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