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Worldwide IT Service Management Software Market Shares, 2021: New Patterns of Service Emerge

Publisher IDC
Published Jul 28, 2022
Length 7 Pages
SKU # IDC17330131

Description

Worldwide IT Service Management Software Market Shares, 2021: New Patterns of Service Emerge

This IDC study provides worldwide IT service management software market share data for 2021."Services and service are key to delivering digital experiences to both employees and customers," said Shannon Kalvar, research director, IT Service Management and Client Virtualization at IDC. "The challenges of driving digital-first enterprises through the upcoming disruptions will drive greater adoption of service management tools worldwide."

Please Note: Extended description available upon request.

Table of Contents

7 Pages
IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Who Shaped the Year
Market Context
Significant Market Developments
Methodology
Market Definition
IT Service Management
Related Research
How Do Licenses Work?
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