Worldwide and U.S. IT Outsourcing Services Forecast, 2017–2021: The Move to Managed Cloud Services
This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2017–2021 forecast period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Forecast, 2016–2020."The IT outsourcing services market is undergoing a fundamental shift to a new consumption and delivery model referred to as managed cloud services that include many new competitors and customer options," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Building a successful managed cloud services business will require that providers create appropriate branding and positioning for managed cloud services, invest heavily in cognitive automation and management platforms, determine critical investments for managed services, pursue a technology-agnostic approach to optimize managed cloud services opportunities, and develop a holistic framework for long-term growth strategy."