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Worldwide and U.S. IT Outsourcing Services Forecast, 2017–2021: The Move to Managed Cloud Services

Worldwide and U.S. IT Outsourcing Services Forecast, 2017–2021: The Move to Managed Cloud Services

This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2017–2021 forecast period. This study also updates the previous forecast published in Worldwide and U.S. IT Outsourcing Services Forecast, 2016–2020."The IT outsourcing services market is undergoing a fundamental shift to a new consumption and delivery model referred to as managed cloud services that include many new competitors and customer options," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Building a successful managed cloud services business will require that providers create appropriate branding and positioning for managed cloud services, invest heavily in cognitive automation and management platforms, determine critical investments for managed services, pursue a technology-agnostic approach to optimize managed cloud services opportunities, and develop a holistic framework for long-term growth strategy."


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Worldwide IT Outsourcing Services Forecast by Region
U.S. IT Outsourcing Services Spending Forecast
Industry Trends
Move to Managed Cloud Services
Industry Restructuring
Cognitive Automation
Market Context
Drivers and Inhibitors
Drivers
Ensuring Business Operations
Optimizing Financial Management
Inhibitors
Security Issues
Operational Efficiencies
Significant Market Developments
Automation
IoT
Managed Cloud Services Deal Making: Move to "Hybrid IT"
Changes from Prior Forecast
Market Definition
Exceptions and Exclusions
A Note on the Term "Managed Services"
A Note on Cloud
Methodology
Related Research

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