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Worldwide Customer Communications Management Software Market Shares, 2022: Economy Impedes Communications Modernization

Publisher IDC
Published Aug 29, 2023
Length 11 Pages
SKU # IDC18161588

Description

Worldwide Customer Communications Management Software Market Shares, 2022: Economy Impedes Communications Modernization


This IDC study contains estimated vendor shares for the customer communications management market based on calendar year 2022 software revenue."The economic challenges of 2022 saw volatile exchange rates and a decline in communications technologies as buyers sought to derive more value out of their existing investments," said Marci Maddox, research vice president, IDC's Persuasive Content and Digital Experience Strategies Research. "Small incremental growth in early 2023 shows organizations are turning to solutions that deliver better engagement with their customers."

Please Note: Extended description available upon request.

Table of Contents

11 Pages
IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Who Shaped the Year
Market Context
Trends in Customer Communications Management Software
Significant Market Developments
Methodology
Market Definition
Related Research

Pricing

Currency Rates
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