Western European IT Outsourcing Services Forecast, 2016–2020
This IDC study presents a forecast for the IT outsourcing (formerly the "IS outsourcing") market in Western Europe for 2016–2020. Typically, IT outsourcing involves the management by an outsourcer of the day-to-day operations of a datacenter and its systems infrastructure (either mainframe based or through a "server farm") that supports an enterprise's business application environment. This study covers key market drivers and inhibitors, significant market developments, and other changes from the prior forecast. "The IT Outsourcing market is experiencing fundamental changes, due to a rising demand for cloud-based infrastructure outsourcing services", said Francesca Ciarletta, Research Analyst based in London. "Therefore, IT Outsourcing Vendors are urged to shift their service delivery models to meet these requirements", said Ciarletta.