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Western Europe Top 10 Service Provider Market Shares, 2018: Focus on Talent and New Technologies to Accelerate Innovation

Western Europe Top 10 Service Provider Market Shares, 2018: Focus on Talent and New Technologies to Accelerate Innovation

This IDC Market Share study analyzes the 2018 revenues of the 10 largest IT services vendors and compares them with market trends. Furthermore, this study looks at the top 10 vendors' market shares in the total IT services market as well as in project-oriented services, managed services, and support services (including IT education and training)."The top 10 IT services vendors continue to invest strongly in acquiring DX capabilities, but recently, we saw that the focus has shifted from technology-oriented firms to creative agencies," said Arun Dani, senior analyst, European Services. "Creative and design are increasingly recognized as key components of becoming customer-centric, creating good customer experience, and designing new business models. We expect more aggressive acquisitions in this space in the coming years."

Please Note: Extended description available upon request.


IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Project-Oriented Services
Managed Services
Support Services
Who Shaped the Year
TCS
Accenture
Deloitte
Market Context
Significant Market Developments
Adding New Capabilities and Talent Through Acquisitions
India-Based Vendors' Growth Driven by Continental Europe
Demand for Managed Services
Shift in Digital Products Development and Delivery Approaches
Influence of Lines of Business on External IT spending
Methodology
Impact of Exchange Rates
Market Definition
IT Services Categories
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