Vendor Sourcing and Management: Relationship Management in the 3rd Platform Era
This IDC study guides CIOs and vendor and sourcing executives on how to get best value and minimize risk from vendor sourcing relationships in the 3rd Platform era. With the increasing complexity of the 3rd Platform and the growing emphasis on organizational and industry digital transformation, the CIO must establish and rely on beneficial relationships with key vendors. No CIO can digitally transform an organization alone. This study reviews the role of vendors in the 3rd Platform of social, mobile, analytics, and cloud technologies. It also provides a two-part model for managing traditional and emerging vendors. The vendor landscape is changing, and CIOs must anticipate new relationships with emerging vendors while maintaining established relationships with existing vendors. New, emerging vendors, with no legacy to maintain, offer innovative 3rd Platform solutions that challenge incumbent vendors. At the same time, traditional vendors that have developed products and services for legacy platforms have made significant strides to replatform their products. "Ultimately, the CIO role will shift from a primary IT management focus toward executing high-level organizational strategy to achieve business objectives," says Ron Babin, adjunct analyst with IDC's Research Network. "The CIO will accomplish this by working closely, and systematically, with reliable external vendors."
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