Category: Telecommunications
Telecommunications market research reports by IDC
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Telecom Operators Supporting AI as a Service to Drive Business Transformation
This IDC Market Note looks into the scope for AIaaS in helping telecom companies transform their business. Telecom operators are increasingly supporting AI as a service to drive business transformation by leveraging their robust infrastructure and technological expertise. By offering scalable, custo ... Read More
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The Impact of the MTN Nigeria and Airtel Nigeria Network Sharing Agreement on the Telecoms Market in Nigeria
This IDC Market Note highlights the recent network sharing agreement between MTN Nigeria and Airtel Nigeria and provides IDC's analysis regarding its impact on the telecom services market as well as the telecom infrastructure providers like IHS and ATC. ... Read More
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One B2B: Deutsche Telekom’s Joint Approach to the Business Market
This IDC Market Note provides IDC’s key takeaways from Deutsche Telekom’s One B2B Sourcing Advisor and Analyst Event, which was held in Bonn, Germany on February 17th and 18th 2025. This event featured all of DT’s B2B-focused units in Europe, including T-Systems, T-Business Germany, and T-Business E ... Read More
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Geospatial Data and Intelligence as a Platform: Highlights from the 2025 Esri Federal GIS Conference
In this Market Note, IDC analyzes the key announcements made at the 2025 Esri Federal GIS Conference, held from February 24–26 at the Walter E. Washington Convention Center in Washington, D.C. The conference brought together federal government Esri users, selected state and local government users, a ... Read More
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Bridging the Gap: The Missing Piece in Managed SSE Providers’ Market Messaging
This IDC Market Perspective explores the missing elements in market positioning, emphasizing the role of service providers in solution fitment, transition management, and continuous optimization. Many managed SSE service providers focus their market messaging on solution capabilities while overlooki ... Read More
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Strategic Considerations for the Europe, Middle East, and Africa Telco API Market
The EMEA telco API market is evolving as telecom operators seek new revenue streams through B2B services, leveraging underutilized network capabilities. Initiatives like CAMARA and Open Gateway are pivotal in standardizing and commercializing network APIs. Despite challenges around data protection a ... Read More
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European Enterprise Communications Services, 2025: Scope and Definitions
This IDC Market Perspective provides an overview of the market segments covered in IDC's European Enterprise Communications Services CIS. This CIS analyzes the connectivity and communications services markets, detailing changing requirements, trends, and competitive dynamics while providing actionab ... Read More
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EMEA Wholesale Telecoms Strategies: Scope and Definitions, 2025
This IDC Market Perspective details the scope and definitions of the markets covered in the EMEA Wholesale Telecoms Strategies program. This program analyzes connectivity and related infrastructure services sold to telecoms operators and other service providers, detailing changing requirements, tren ... Read More
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BT Fills a Critical Gap in Contact Centers with Its Comprehensive Portfolio
This IDC Market Note highlights how BT is enhancing its presence in the CCaaS market by offering comprehensive, secure, and scalable solutions that address key challenges in cloud adoption for contact centers. By leveraging its robust infrastructure and partnerships, BT provides end-to-end services, ... Read More
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Top 5 Trends That Will Impact Communications Platform as a Service During 2025
This IDC Market Perspective explores new trends and advancements in the communications platform–as-a-service (CPaaS) industry. "The future of CPaaS will be invigorated by AI and data analytical capabilities and will be an ideal choice for developers to create enhanced omni-channel customer engagemen ... Read More
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AWS Introduces Amazon Nova, the New Benchmark for Video and Multimodal Content Generation
This IDC Market Note discusses AWS’ introduction of Amazon Nova, a new suite of AI models for media and entertainment, at re:Invent 2024. These models, including Nova Micro, Lite, Pro, and Premier, offer advanced text, image, and video processing summarization and analytics, while Nova Canvas and Re ... Read More
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Artificial Intelligence in Canadian Telecommunications: Episode AI — The Government Regulates Back
This IDC Market Perspective discusses the evolving legislative landscape of artificial intelligence (AI) in the Canadian telecommunications sector. It examines the stalled progress of Bill C-27, which aimed to regulate AI, consumer privacy, and data protection, and the potential implications of a sh ... Read More
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European Consumer and SMB Telecoms Strategies: Research Coverage and Approach
This IDC Market Perspective provides an overview of the markets covered in IDC's European Consumer Telecom Strategies research program. It analyzes various aspects of the European consumer and SMB (1–250 empl.) market, such as connections and revenues, as well as existing and new services that under ... Read More
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Top 5 Trends in the XR Market to Watch in 2025
This IDC Market Perspective examines key trends that will impact the XR market in 2025. Recent developments related to Android XR, 2D panel apps, and AI use cases will drive trends that we anticipate will shape market dynamics this year.“Android XR has the potential to shake up the XR platform race ... Read More
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Worldwide Satellite Direct-to-Cellular Revenue Forecast, 2025–2029
This IDC study analyzes the worldwide satellite direct-to-cellular revenue market outlook for 2025–2029. In this study, IDC has calculated revenue for D2C services at the retail level. This includes all retail revenue from satellite operator D2C services and those that will launch during the forecas ... Read More
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Orange Business: Enabling Transformation to the Digital World
Orange Business: Enabling Transformation to the Digital World This IDC Vendor Profile offers an overview of one of the major players in worldwide communications services and digital infrastructure services. Orange Business, a subsidiary of Orange SA, is a global service provider and communications ... Read More
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AWS re:Invent Perspective: AWS Sees Further Advantages in Multicloud Networking and Extends GenAI and Application Capabilities
AWS re:Invent Perspective: AWS Sees Further Advantages in Multicloud Networking and Extends GenAI and Application Capabilities This IDC Market Note discusses multiple enhancements announced by Amazon at the AWS (Amazon Web Services) re:Invent 2024 conference to its platform and GenAI capabilities an ... Read More
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European Communications-Platform-as-a-Service Forecast, 2024–2028
European Communications-Platform-as-a-Service Forecast, 2024–2028 This IDC Market Forecast assesses the European CPaaS market from 2023 to 2028 and provides insight into the underlying forces impacting the market over the forecast period."The CPaaS market will remain dynamic in the foreseeable futur ... Read More
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Twilio SIGNAL London 2024
Twilio SIGNAL London 2024 On November 20, 2024, communication-platform-as-a-service (CPaaS) provider Twilio hosted its second Twilio SIGNAL event in London, United Kingdom, bringing together its customers, partners, and developers. The agenda gave an overview of Twilio's vision, product (development ... Read More
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Worldwide Virtual Event Applications Forecast, 2024–2028
Worldwide Virtual Event Applications Forecast, 2024–2028 This IDC study predicts growing momentum in the virtual event applications market, which will almost double in revenue by 2028. Treating virtual events as a relic of the pandemic era or just expanded conferencing would be to ignore the unique ... Read More
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Innovating Connectivity: Insights from Connected World KSA 2024
Innovating Connectivity: Insights from Connected World KSA 2024 Connected World KSA 2024 brought together key industry players — including stc, Mobily, Salam, Center 3, Tawal, and Dawiyat — and global tech leaders to discuss Saudi Arabia's vision for becoming a global digital hub. The event focused ... Read More
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Worldwide DDI Market Shares, 2023: Growth Driven by Platform Approaches to Integrated DNS, DHCP, and IPAM Management and Security
Worldwide DDI Market Shares, 2023: Growth Driven by Platform Approaches to Integrated DNS, DHCP, and IPAM Management and Security This IDC study discusses how the worldwide DDI market performed in 2023 by vendor, on a regional basis, and by form factor. “As organizations across the globe look to opt ... Read More
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European Enterprise Voice Platforms and Services Forecast, 2024–2028
European Enterprise Voice Platforms and Services Forecast, 2024–2028 This IDC Market Forecast discusses the European fixed business voice services market for the 2023–2028 period. It examines the transition from TDM to IP voice services and from on-premises voice platforms to hosted services. IDC da ... Read More
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Cable MVNOs Continue to See Subscriber and Revenue Growth in 3Q24; Boost Mobile Lost Subscribers But Shows Signs of Recovery with New Funding
Cable MVNOs Continue to See Subscriber and Revenue Growth in 3Q24; Boost Mobile Lost Subscribers But Shows Signs of Recovery with New Funding This IDC Market Note examines the 3Q24 earnings that were released from October 31 to November 12, 2024, from the three U.S. cable companies that offer mobile ... Read More
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Deutsche Telekom Provides an Update on Its Global IoT Connectivity Strategy at Its Digital X Event
Deutsche Telekom Provides an Update on Its Global IoT Connectivity Strategy at Its Digital X Event Deutsche Telekom's T IoT business is advancing global managed IoT connectivity through a multi-local strategy, integrating European and North American operations, partnering with local MNOs, joining th ... Read More
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