Category: Telecommunications
Telecommunications market research reports by IDC
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Canadian Communications Services Forecast, 2024–2028
Canadian Communications Services Forecast, 2024–2028 This IDC study provides the five-year forecast for the Canadian communications services sector's revenue including consumer, business, and wholesale market segments for 2024–2028. This study also provides more detailed forecasts across service seg ... Read More
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U.S. Consumer Communications Services Forecast, 2024–2028
U.S. Consumer Communications Services Forecast, 2024–2028 This IDC study identifies and quantifies the consumer communications services market opportunity in the United States, including an assessment of the drivers and inhibitors influencing the deployment, marketing, and pricing of fixed broadband ... Read More
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Canadian Consumer Communications Services Forecast, 2024–2028: Wireless, Internet, TV, and Wireline Voice Services
Canadian Consumer Communications Services Forecast, 2024–2028: Wireless, Internet, TV, and Wireline Voice Services This IDC study provides the market forecast for Canadian consumer communications services, including wireless, internet access, TV, and wireline voice services, for 2024–2028."Canada i ... Read More
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Enterprise Connect 2024: AI's Level Up for Collaboration, UCaaS, and CCaaS
Enterprise Connect 2024: AI's Level Up for Collaboration, UCaaS, and CCaaS This IDC Market Perspective analyzes the key announcements made from collaboration and contact-center-as-a-service (CCaaS) vendors and their impact on the market at the Enterprise Connect 2024 conference and expo, which was h ... Read More
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Canadian Communications Services Market Shares, 2023: Rogers Captures Over 25% Share with Shaw Acquisition
Canadian Communications Services Market Shares, 2023: Rogers Captures Over 25% Share with Shaw Acquisition With a slowing economy, consumers and businesses carefully watching their spending, and a communications market that is growing at a relatively flat 1.9% in 2023, we are seeing service provider ... Read More
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Comcast Business Analyst Conference 2024
Comcast Business Analyst Conference 2024 This IDC Market Note discusses Comcast Business' annual business analyst conference held at headquarters Philadelphia in April 2024. The conference focused on Comcast, and Comcast Business, strengths and future goals in unified communications and cybersecurit ... Read More
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Huawei Analyst Summit: An AI-Infused Product and Services Strategy and Portfolio
Huawei Analyst Summit: An AI-Infused Product and Services Strategy and Portfolio This IDC Market Note highlights the key messages delivered during the Huawei Analyst Summit (HAS) held in Shenzhen, China, April 17–19. Specifically, this IDC document discusses the continued evolution of Huawei's enter ... Read More
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U.S. SMB Communications Services Forecast, 2024–2028
U.S. SMB Communications Services Forecast, 2024–2028 This IDC study analyzes and forecasts the revenue for the U.S. small and medium-sized business communications services market. The study provides IDC's definitions of SMB and telecom voice and data categories, and it presents a detailed forecast, ... Read More
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Worldwide Communications Platform as a Service Forecast, 2024–2028
Worldwide Communications Platform as a Service Forecast, 2024–2028 This IDC study presents the forecast of worldwide revenue for the CPaaS market for 2024–2028. "The CPaaS market is significantly growing with vendors offering more API-based offerings integrated with generative AI (GenAI) to improve ... Read More
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The Critical Importance of Connectivity in Delivering Experience-Orchestrated Applications
The Critical Importance of Connectivity in Delivering Experience-Orchestrated Applications This IDC Perspective provides an overview of the importance of connectivity in powering an effective experience-orchestrated (X-O) business. It emphasizes the need for organizations to evolve from siloed digit ... Read More
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The Rising Value of Co-Creation Activities in Optimizing Vendor-Carrier Relationships Within Complex Ecosystems
The Rising Value of Co-Creation Activities in Optimizing Vendor-Carrier Relationships Within Complex Ecosystems This IDC Market Perspective analyzes the engagement model between technology vendors Cisco and Dell and telecom operators with a focus on co-creation activities. It explores how technology ... Read More
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Huawei's "All Intelligence" Strategy for an AI-Driven Future — Highlights from the Huawei Analyst Summit 2024
Huawei's "All Intelligence" Strategy for an AI-Driven Future — Highlights from the Huawei Analyst Summit 2024 This IDC Market Note presents highlights from the Huawei Analyst Summit 2024 (HAS 2024) took place in Shenzhen, China on April 17–19, 2024. The summit included keynote presentations from Hua ... Read More
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AST SpaceMobile and Lynk Global: Serious D2D Contenders Against Starlink?
AST SpaceMobile and Lynk Global: Serious D2D Contenders Against Starlink? This IDC Market Perspective provides an overview of key operational and financial aspects of two aspirational direct-to-device (D2D) players AST SpaceMobile and Lynk Global. It identifies aspects of the market open to them and ... Read More
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BT Demonstrates Strong Commitment to Advancing Sustainability and Green Network Practices
BT Demonstrates Strong Commitment to Advancing Sustainability and Green Network Practices Communication networks around the world consume significant amounts of energy. As such, telecom operators are focusing on improving their own sustainability performance and offering products, services, and solu ... Read More
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Worldwide Telecommunications Capex Forecast, 2024–2028
Worldwide Telecommunications Capex Forecast, 2024–2028 This IDC study provides a worldwide forecast for telecommunications service provider capex covering the 2024–2028 period. The capex forecast is broken out between wireless and wireline networks with data for each one of the three main geographic ... Read More
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RingCentral Shifting from Unified Communications to Unified Intelligent Experience
RingCentral Shifting from Unified Communications to Unified Intelligent Experience This IDC Market Note discusses RingCentral's shift from unified communications to unified intelligent experience, as announced during its Analyst Summit 2024. The company plans to extend its market to include events, ... Read More
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Cloud Provider Voice Platforms: How Businesses Are Connecting Voice with Cloud-Based Collaboration
Cloud Provider Voice Platforms: How Businesses Are Connecting Voice with Cloud-Based Collaboration This Market Perspective discusses the evolving landscape of voice communication in the business sector, focusing on the integration of voice and cloud-based collaboration. It explores various options f ... Read More
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A Review of EMEA Telecom Customer Experience Platforms
A Review of EMEA Telecom Customer Experience Platforms This IDC Market Perspective provides an in-depth analysis of the telecom customer experience platform, focusing on the industry's efforts to improve customer service amid revenue stagnation and technological disruption. It highlights the role of ... Read More
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Artificial Intelligence in Telecommunications — Episode AI: A New Hope
Artificial Intelligence in Telecommunications — Episode AI: A New Hope This IDC Market Perspective presents AI use cases across those telecom operating domains from around the world to provide insights to Canadian telecom service providers on the opportunities to be had from further investments in A ... Read More
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IDC PlanScape: Generative AI Fraud Strategy
IDC PlanScape: Generative AI Fraud Strategy This IDC PlanScape looks at the most common types of GenAI-generated fraud that organizations are facing, how each is created, and steps for successfully identifying and reacting to them.“Digital fraud is nothing new. But generative AI has taken it to a wh ... Read More
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BT Outlines SMB Segmentation Approach and Go-to-Market Strategy
BT Outlines SMB Segmentation Approach and Go-to-Market Strategy This IDC Market Note explores the evolution of BT's SMB strategy as outlined by BT executives during a webinar in October 2023. Cisco explained its segmentation approach to SMB customers and outlined how it is leveraging its partner eco ... Read More
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European Consumer Telecoms Strategies: Research Coverage and Approach
European Consumer Telecoms Strategies: Research Coverage and Approach This IDC Perspective provides an overview of the markets covered in IDC's European Consumer Telecom Strategies research program. It analyzes various aspects of consumer strategies, including connections as well as existing and new ... Read More
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Worldwide Team Collaboration Applications Forecast, 2023–2027: The Multiplayer Workspace
Worldwide Team Collaboration Applications Forecast, 2023–2027: The Multiplayer Workspace Work is becoming more engaging, communicative, collaborative, and measurable. The intelligent collaborative workspace will evolve to become a more intuitive visual workspace, according to Wayne Kurtzman, resear ... Read More
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Telco CPaaS Strategies in Europe
Telco CPaaS Strategies in Europe This IDC Market Perspective looks at how CPaaS is deployed within European telco enterprise communications strategies as well as its role in telco operators' digital marketplaces, network monetization, and unlocking new customer market communities."As 5G market deman ... Read More
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The Future of Meeting Rooms — Delivering Equitable Experiences
The Future of Meeting Rooms — Delivering Equitable Experiences This IDC Market Perspective discusses how meeting room technologies are evolving with vendor-led innovation and the buyers' perspective on why they would be willing to spend on these technologies. "The establishment of hybrid working as ... Read More
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