Category: Technology & Media
Technology & Media market research reports by IDC
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IDC PeerScape: Best Practices in Adopting Decision Intelligence
This IDC PeerScape offers advice to IT and business executives on how they can ensure success in the adoption of decision intelligence solutions."Decision intelligence is a new practice within organizations. It is largely leveraged for routine decisions that can be automated. As with any aspect of a ... Read More
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The Future of Enterprise Connectivity in Manufacturing — Key Investment Areas to Advance AI-Driven Operations
This IDC Perspective takes a look at top connectivity challenges, timelines for connectivity transformation, top areas for investment growth, and the impact of AI. Higher levels of automation and intelligence across the manufacturing floor are driving the need for faster, more reliable, and secure c ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Discrete Manufacturing Organization Worldwide, 2025
This IDC study presents the results of IDC's AI-Fueled Organization MaturityScape Benchmark Survey to help guide organizations on their AI maturity journey."Leading discrete manufacturing organizations start their AI journeys by establishing an effective strategy and vision that drives how they orga ... Read More
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IDC's Top 100 Worldwide Outsourcing-Managed Services Deals of 2022–2024
This IDC Market Perspective provides an overview analysis of the top 100 worldwide outsourcing-managed services deals in 2024 as well as trending analysis of these deals for 2022–2024."The combination of fundamental shifts in enterprise buying patterns and the shockwaves that the U.S. government is ... Read More
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Japan IT Infrastructure Services Forecast by Service Type and Infrastructure Type, 2025–2029
This IDC study contains market forecasts for the Japan IT infrastructure services market as of March 2025. The market size is divided into two customer types (service providers and enterprises), and each is further subdivided by service type for analysis. The enterprise segment forecast is further s ... Read More
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Zendesk Relate 2025: Driving AI-Powered Service Resolution Outcomes
This IDC Market Perspective discusses the announcements made by Zendesk at its annual Relate conference held in Las Vegas, Nevada, from March 25 to 27, 2025. Zendesk's Relate 2025 conference highlighted the company's advancements in AI-driven customer service solutions, particularly through the Zend ... Read More
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Japan AI Systems Forecast, 2025–2029
This IDC study summarizes the qualitative and quantitative analysis of the Japan AI systems market based on information collected by the end of March 2025.The Japan AI systems market will continue to experience high growth because of the spread of generative AI (GenAI). On the other hand, GenAI is e ... Read More
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NTT DATA Horizons 2025 Innovation Pathways: Oil & Gas Industry Perspective
This IDC Market Note analyzes the executive presentations delivered at the NTT DATA Horizons 2025 event at its office in Milan on March 26 and 27, 2025. The event highlighted NTT DATA's latest digital innovation projects, developed in collaboration with partners and customers, as well as several new ... Read More
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EMEA Future of Work Xchange 2025: Linking up HR and IT for Digital Business Success
This IDC Market Note discusses the IDC Future of Work Xchange 2025 event, where the best practices to ensure HR and IT collaboration took center stage. It summarizes key insights and takeaways from the event, focusing especially on how to best invest in AI use cases to benefit the workforce and empl ... Read More
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How Ready Are European Channel Partners to Support Xerox's Reinvention Strategy?
This IDC Market Perspective examines Xerox's readiness to execute on its Reinvention strategy with a partner-led approach in Europe, factoring in its planned acquisition of Lexmark. It includes an extract from IDC's 2024 Western European Print Vendor Channel Support Program Assessment, comparing Lex ... Read More
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The Impact of AI Agents on Business Automation
This IDC Market Perspective explores the impact of AI agents on business automation, highlighting AI agents’ ability to extend GenAI capabilities into actionable automation. It discusses how the impact of AI agents on the established business automation technology landscape will be shaped by the nat ... Read More
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Worldwide Enterprise-Class WLAN Market Shares, 2024: Amid a Market Reset, Vendors and Enterprises Look Toward AI, Security, and Wi-Fi 7
This IDC study reviews 2024 vendor revenue and shipments in the wireless local area network (WLAN) infrastructure market (excluding WLAN NICs) and shows the market's changes from 2023. Year-over-year and quarter-over-quarter changes are also shown."Despite annualized declining revenue in enterprise ... Read More
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Worldwide Solid State Drive Market Shares, 2024: A Historic Rebound
This IDC study examines the market share for the worldwide SSD market for calendar year 2024 and reviews the forces and dynamics that influenced the market."The worldwide SSD industry saw a significant rebound in 2024 after a challenging 2023, with revenue surging by over 100% year over year to $40. ... Read More
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Navigating Current Business Challenges and the Future of Office Printing — Insights from Print Vendors
This IDC Market Perspective presents responses from a brief survey IDC conducted with all major print and copy OEMs in March and April 2025. The survey aimed to capture an overall market assessment of the hardcopy industry. We used 10 open-ended questions for respondents to elaborate their thoughts ... Read More
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Worldwide Enterprise WLAN Forecast, 2025-2029
This IDC study analyzes the key trends affecting the enterprise wireless local area network (WLAN) market. This study provides the worldwide revenue forecast for both the enterprise and consumer WLAN markets. It segments the forecast into the following geographic regions: the Americas, EMEA, and Asi ... Read More
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Confluent's Current 2025 Bengaluru Event Highlights GenAI, Tableflow, and Flink Enhancements
This IDC Market Note discusses Confluent's Current 2025 event, held in Bengaluru on March 19, 2025. Key technology highlights included the general availability of Tableflow, which offers the ability to easily convert Apache Kafka data and associated schemas to Apache Iceberg and Delta tables, the in ... Read More
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IDC PeerScape: Peer Insights for Choosing Between Project and Product Software Development
This IDC PeerScape examines best practices for moving from a project to a product mindset toward the goal of creating more flexibility, continuous iterative improvements, reduced cycle time, greater user satisfaction, and potentially lower costs in the process. "Organizations looking for a way to ad ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Energy Organization Worldwide, 2025
This IDC MaturityScape Benchmark provides a framework through which energy organizations can transform in terms of their approach to AI adoption and deployment in their journey to become AI-fueled organizations."Energy organizations, as a whole, lag behind other industries in their AI maturity journ ... Read More
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Telecom Operators Supporting AI as a Service to Drive Business Transformation
This IDC Market Note looks into the scope for AIaaS in helping telecom companies transform their business. Telecom operators are increasingly supporting AI as a service to drive business transformation by leveraging their robust infrastructure and technological expertise. By offering scalable, custo ... Read More
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Amdocs Global Services and Studios Portfolio Evolves to Capture New Vertical Industry Opportunities
This IDC Market Note reviews Amdocs Global Services' portfolio announcements shared during 2025's Mobile World Congress. Amdocs is expanding its Global Services portfolio to reach new verticals and bring new offers to telco clients, leveraging digital, AI, cloud, and quality engineering to address c ... Read More
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Saudi Arabia Becomes Home to Groq’s Largest AI Inference Deployment in Europe, the Middle East, and Africa
Groq has launched the EMEA region's largest AI inference deployment in Dammam, Saudi Arabia, in partnership with Aramco Digital. This facility, equipped with 19,000 LPUs, supports Saudi Arabia's Vision 2030 by enhancing local AI infrastructure, reducing latency, and ensuring digital sovereignty. The ... Read More
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Worldwide Content Delivery Networks Market Shares, 2024: Shifting Competitive Landscape Due to Security Services and Edge Compute
This IDC study provides the 2024 shares of the worldwide commercial CDN vendors. The document covers the market shares of key CDN providers and the "other" category. It includes information about revenue for key segments in the CDN market — namely, over-the-top (OTT) video, web, email and data, onli ... Read More
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Tariff Disruption: Strategic Financial Leadership in an Era of Trade Volatility
This IDC Perspective discusses how, in an era of trade volatility, tariffs have become significant disruptors for CFOs, impacting costs, margins, and supply chains. Finance leaders must adopt proactive strategies, leveraging technology for agile forecasting, scenario planning, and compliance. AI and ... Read More
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Why AI-Enabled Flexible Work Models Work and Return-to-Office Mandates Don't
This IDC Market Perspective highlights how mandated return-to-office policies are ineffective, damaging productivity, engagement, and talent retention. Flexible work models — supported by AI — offer a much better alternative by enhancing productivity, collaboration, and employee satisfaction."Despit ... Read More
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Konica Minolta Adds White to AccurioPresses
This IDC Market Note highlights some of the advantages Konica Minolta‘s (KM’s) new AccurioPress production printing solutions offer. The new generation of KM’s AccurioPress adds a fifth color to Konica Minolta’s focus on quality and automation. ... Read More
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