Category: Technology & Media
Technology & Media market research reports by IDC
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Adobe Summit 2025: Agentic Experience Orchestration
This IDC Perspective summarizes Adobe's many product and partnership announcements at its Adobe Summit 2025 conference. "Adobe has embraced AI for many years, and its aggressive implementation of GenAI and agentic AI across its product lines builds on a long history of AI and machine learning develo ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Financial Services Organization Worldwide, 2025
This IDC study presents the results of IDC's MaturityScape Benchmark AI Survey to help guide organizations on their AI maturity journey."Financial services institutions enjoy a leadership position in their adoption and maturity of AI in areas like risk and fraud exactly because of the regulated and ... Read More
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Worldwide IDC Global DataSphere Forecast, 2025–2029
This IDC study presents a five-year forecast for the worldwide IDC Global DataSphere, which is a measure of how much data is created, captured, replicated, and consumed each year. It is forecast by several segments including consumer/enterprise, region, data type, location (core, edge, endpoint), an ... Read More
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AI Oversight Framework: Financial GRC Requirement for AI Adoption
This IDC Perspective emphasizes the critical need for CFOs to implement an AI oversight framework in finance, highlighting its role in ensuring financial integrity, regulatory compliance, and operational resilience. It outlines steps for establishing governance structures, assigning roles, and manag ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Hospitality and Travel Organization Worldwide, 2025
This IDC study presents the results of IDC's 2025 AI-Fueled Organization MaturityScape Benchmark Survey to help guide organizations on their AI maturity journey."Organizations that are struggling to be AI survivors in the hospitality and travel sector will find it increasingly difficult to catch up, ... Read More
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IDC MarketScape Criteria: Worldwide Print Security Solutions and Services Hardcopy 2025 Vendor Assessment
This IDC Market Perspective provides a description of the market definitions and assessment criteria for IDC MarketScape: Worldwide Print Security Solutions and Services Hardcopy 2025 Vendor Assessment (forthcoming)."Enterprises must prioritize print and document security as digital transformation a ... Read More
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The Future of Business Consulting Services in an Agentic AI World
This IDC Market Perspective discusses the future of business consulting services in an agentic AI world that is poised for significant transformation. Initially, AI, like the early days of ELIZA, created an illusion of human interaction, but today's agentic AI is designed to take over tasks from hum ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Life Sciences Organization Worldwide, 2025
This IDC study presents the results of IDC's MaturityScape Benchmark AI Survey to help guide life sciences organizations on their AI maturity journey."It's a race, a race to the top, and AI will be the differentiator. The life sciences industry is the industry that will be the most disrupted by AI. ... Read More
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Cloud Services Adoption, Channels, and Professional Services Opportunities in Sub-Saharan Africa, 2025
This IDC Market Perspective provides insights into the service requirements of customers of managed cloud service providers in Sub-Saharan Africa. The study highlights opportunities available to managed cloud service providers, based on the current challenges affecting enterprises in the region. Add ... Read More
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Managed Public Cloud Services: Value of Public Cloud Providers When Partnering with Managed Service Providers
This IDC Market Perspective provides insight into buyer experience in working with public cloud providers spanning AWS, Azure, Google, IBM, and Alibaba as part of utilizing managed cloud services and the managed SPs supporting these public clouds. This document looks specifically at client assessmen ... Read More
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Impact of 2025 U.S. Tariffs and Export Restrictions on the HPC and AI Infrastructure Markets
This IDC Market Note highlights the impact of recent U.S. tariffs on the HPC and AI infrastructure markets. The 2025 U.S. tariffs are exerting significant pressure on the HPC and AI infrastructure markets. Vendors across the ecosystem are encountering increased costs, supply chain disruptions, and p ... Read More
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U.S. Laser A3/A4 MFP Forecast, 2025–2029
This IDC study presents a five-year forecast for the U.S. laser A3/A4 MFP market. Unit shipments, value of shipments, and average selling value (ASV) information is presented. Data for 2022–2024 is actual, whereas data for 2025–2029 is projected. Shipments, value of shipments, and ASVs in this study ... Read More
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CEQUENS Vendor Profile: An Emerging Major Player in the CPaaS Segment
This IDC Vendor Profile offers an overview of CEQUENS, a major customer experience platform providing service in the Middle East, Asia, and Europe. ... Read More
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Tools and Guidance for Adherence to Compliance Standards
This IDC Perspective discusses best practices for implementing adherence to compliance standards and provides an overview of the types of tools that support these efforts. Compliance standards are regulations, guidelines, or policies that organizations must follow to ensure legal, ethical, and opera ... Read More
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Win-Win Product Discovery — A Retail Agentic AI Use Case
This IDC Perspective dissects a key use case that applies agentic AI to enable automation, multilevel agents, orchestration agents, and a key focus on product discovery and search through online retail channels critical to business needs. The next generation of solutions will leverage the advantages ... Read More
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U.S. Laser A3/A4 MFP Market Shares, 2024: A4 Resumes Annual Market Share Gain
This IDC study provides a review of the 2024 U.S. laser A3/A4 multifunction peripheral (MFP) market and vendor shares. Shipments, value of shipments, and ASVs in this study match data reported in IDC's 4Q24 Worldwide Quarterly Hardcopy Peripherals Tracker."In the prior three years, A3 MFPs again gai ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Healthcare Organization Worldwide, 2025
This IDC study presents the results of IDC's 2025 MaturityScape Benchmark AI Survey to help guide organizations on their AI maturity journey."Healthcare continues to grapple with AI maturity as enhanced focus is placed on strategy, people, and technology as the driving forces behind an AI-fueled org ... Read More
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The Agentic AI "Standards" Race Is On
This IDC Perspective examines some of the emerging agentic AI integration protocols."Individual AI agents have value in the enterprise, but agentic AI has the potential to unleash transformative benefits to organizations," said Nancy Gohring, senior research director, AI at IDC. "However, without te ... Read More
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Appian World 2025: AI in Process
Appian World 2025, held on April 27-30 in Denver, Colorado, delivered a stage on which the company did two main things. First, it showcased new and upcoming platform capabilities focused on GenAI and AI agents, to demonstrate how it can keep up with its key business automation platform competitors. ... Read More
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ServiceNow Acquires Logik.ai: Key Takeaways for B2B Commerce
This IDC Market Note examines ServiceNow's acquisition of Logik.ai, highlighting the main synergies with ServiceNow's offerings. This report outlines the key takeaways from the acquisition and its impact on the broader B2B digital commerce landscape."ServiceNow's recent acquisition of Logik.ai highl ... Read More
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Experience-Driven Commerce: Why Personalization Matters in the B2B Buying Journey
This IDC Perspective analyzes the growing relevance of data-driven personalization in B2B buying journeys enabling organizations to shift from transactional selling to experience-driven partnerships. It explores how AI-powered and integrated systems can enable organizations to deliver relevant and c ... Read More
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AiHPC Innovation's Private AI Journey: Balancing Performance, Compliance, and Control
This IDC Perspective explores AiHPC Innovation's (AiHPC) strategic deployment of private AI infrastructure in partnership with Equinix to support high-performance, regulated workloads in healthcare and research. It examines the motivations behind AiHPC's infrastructure decisions, technical architect ... Read More
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Secure Access Service Edge (SASE): Network and Security Convergence for the Hyper-Distributed Enterprise
This IDC Market Perspective on SASE provides IDC's taxonomy for our forthcoming SASE research and outlines the industry dynamics that have led to the shaping of this important market. "The rise and mainstream adoption of SASE is a seminal moment for tangible convergence of network and security techn ... Read More
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AI Planning and Orchestration Systems: AI21 Labs Introduces a New Approach to AI Accuracy
This IDC Market Note highlights AI21 Labs' introduction of a novel approach to agent orchestration and planning to enhance the accuracy and reliability of generative and agentic AI systems. This approach addresses the nondeterministic nature of large language and reasoning models through offline sim ... Read More
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Asia/Pacific Big Data and Analytics Software Forecast, 2025–2028
This IDC study presents a five-year forecast for the big data and analytics (BDA) software market from 2023 to 2028. It represents IDC's inaugural forecast for this market and uses 2023 as the baseline year."Data and analytics are no longer a luxury; they have become critical components of an organi ... Read More
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