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New Tech Foundations Are Essential to Achieve Today's Vision of Connected, Intelligent Omni-Channel Retailing

Publisher IDC
Published Mar 14, 2025
Length 6 Pages
SKU # IDC19838331

Description

This IDC Market Note summarizes key themes emerging from NRF 2025, including the importance of modernized infrastructure and data strategies to execute AI-fueled data-driven retailing, the use of AI security and loss prevention, and elevating checkout to meet new customer expectations."Seeing new initiatives showcasing the transformative power of AI, GenAI, and agentic AI to reshape how consumers shop and retailers sell underscored the importance of modernized infrastructure foundations and data strategies needed to execute this new vision. Simply put, data-driven AI initiatives won't work without access to real-time, clean, integrated data," says Margot Juros, research director, Retail Platforms and Technologies Strategies, IDC.

Table of Contents

6 Pages

Executive Snapshot

In This Market Note

Modern Infrastructure Is Critical for AI-Fueled Data-Driven Retailing

It's All About the Data

AI for Security and Loss Prevention

The Importance of Unified and Flexible Retail Platforms

Elevating Payments/Checkout to Meet New Customer Expectations

IDC's Point of View

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