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ServiceNow 1H18 Results: In-Place Growth and Large New Deals Sustain Record Growth

ServiceNow 1H18 Results: In-Place Growth and Large New Deals Sustain Record Growth

This IDC Market Note presents ServiceNow's 1H18 results, which was released on July 25, 2018."Service management is one method to implement operations research in the enterprise," said Shannon Kalvar, research manager, IT Service Management and Client Virtualization, IDC. "The evolution of IT service management tools and the expansion of those tools to handle complex, ambiguous systems of relationships both within and across enterprise boundaries, requires a platform-oriented approach supported by modern architecture and a wide range of partners."


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