U.S. SMB Managed Wi-Fi Services Forecast, 2020–2024

U.S. SMB Managed Wi-Fi Services Forecast, 2020–2024

This IDC study identifies and quantifies the SMB managed Wi-Fi services market opportunity in the United States, including an assessment of the drivers and inhibitors influencing the deployment, marketing, and pricing of these services and the adoption of managed Wi-Fi services across the small and medium-sized business segments. The study also presents forecast projections for the revenue opportunity for managed Wi-Fi services."Managed Wi-Fi services offer additional revenue opportunities for telecom operators as they address the needs of customers across a variety of industries. MSOs and telcos have an opportunity to provide Wi-Fi services as an additional element in the bundle, helping their customers deliver a better experience to shoppers, hotel guests, and attendees at large-scale events, "says Jason Blackwell, research director, SMB Telecom and Broadband Services at IDC. "Customers are expressing a preference for locations with guest Wi-Fi, and those locations that offer a robust experience will benefit from the investment in the service."

Please Note: Extended description available upon request.

IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
Customer Expectations
IT Outsourcing
Cost/Return on Investment
Significant Market Developments
Changes from Prior Forecast
Market Definition
Related Research

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