Public Sector IT Organizational Transformation: How Government CIOs Can Win and Keep Program Executives' Support

Public Sector IT Organizational Transformation: How Government CIOs Can Win and Keep Program Executives' Support

This IDC Perspective discusses the vital importance of working with program line-of-business executives on government IT organizational transformation. It discusses considerations and obstacles specific to program executives and lays out a framework for success at working with program lines of business on IT organizational transformation at scale. Government IT organizations are being asked to transform themselves to meet challenges in digitally transforming government agencies and technologies."Technology decision-making power and influence are shifting toward program executives and engaging them in IT organizational transformation can be a tricky balancing act of gaining engagement and support without compromising IT's enterprise technology role," says Thom Rubel, adjunct research advisor with IDC's IT Executive Programs (IEP). "Government CIOs must work with program LOB executives to provide tangible benefits to program lines of business, IT, and agency enterprise digital transformation."

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Executive Snapshot
Situation Overview
The IT Program Line-of-Business Organizational Transformation Imperative
Engaging Program Executives in IT Organizational Transformation
What's Different About Government IT Organizational Transformation in the Digital Era?
Program Executives Are Increasingly Spending More on Technology
Integration and Scale Touch Both IT and Program Executives
Shadow IT Is Becoming Program IT and Integrating with Traditional IT
The Business Context for IT Organization Transformation Requires Dramatic Adaptation
Objectives for Working with Program Executives to Drive Organizational Transformation
Best Practices
Challenges of Working with Program Executives
Crafting an IT Transformation Strategy for Working with Program Executives
Understand Each Program and Its Leader
Formalize Shared Digital Transformation Goals and Values
Identify IT Services That Compel Program Executives to Engage
Model IT and Program LOB Organizational Transformation with a Sliding-Scale Approach
Together, Imagine Optimally Aligned IT and Program Organizations
Learn to Let Go
Strive for Distributed Governance and Decision Making
Adopt, Align, and Publish Key Success Metrics
Advice for The Technology Leader
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Related Research
Synopsis

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