Perspective: For Payers, It's Time to Get a New Claims and Billing Engine — Decoupling and Change Have Atomized Your Legacy System
This IDC Health Insights Perspective reflects the observations made by IDC Health Insights analysts over the past years regarding the evolution of claims and billing engines. Nine trends are identified to show how the legacy claims engine is now broken and outmoded to such a point where replacement must be considered, however painful. After the trends are identified, 11 actions are outlined for payers to take when evolving the claims and billing engine.
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