Paperless Initiatives Growth During the COVID-19 Pandemic
This IDC Market Perspective examines the impact of the COVID-19 pandemic on paper-to-digital transformation for both organizations struggling to support overwhelming demand and organizations facing a severe market slowdown. "The requirement for knowledge workers to work from home exposed weaknesses in many paper-based processes and IT infrastructures that will be addressed by organizations through vigorous initiatives to eliminate paper through cultural changes and processes automation," says Richard Huff, research manager, IDC's Print in the "Paperless" Society.
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