New Metrics to Gauge the Digitally Resilient Organization

New Metrics to Gauge the Digitally Resilient Organization

This IDC Perspective explores selecting digital focus areas, overcoming challenges to demonstrating digital business value, and introducing as well as using new digital metrics. IDC's COVID-19 Impact on IT Spending Survey, which was conducted in October and November 2020, looks at which business divisions most require the introduction of new key performance indicators (KPIs) and metrics as well as which specific metric categories organizations are considering."How will your organization know it is making progress in a given digital transformation focus area? Leaders must introduce new metrics to truly become a digitally resilient organization, so they can continuously improve what is measured," says Juliana Beauvais, research manager, Enterprise Applications at IDC.

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
Selecting Digital Focus Areas
Overcoming Challenges to Demonstrate Digital Business Value
Introducing New Digital Metrics
IT Metrics
Security Metrics
Operations Metrics
Finance Metrics
Using Digital Metrics
Advice for the Technology Buyer
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