Managing a Virtual Work-from-Home IT Team

Managing a Virtual Work-from-Home IT Team

This IDC Perspective provides insights into the people and task complexities of managing individuals and leading IT organizations in a WFH environment. These insights include technical and conceptual connectivity needs of your workers, requested WFH support based on task complexity and interaction level, the effect of WFH requirements based on each employee's personality type, and task assignment and measurement considerations. The document concludes with guidance on the best ways to approach these challenges, which vary among employees around the world."The interaction of people's home environment, type of work being performed, personality traits, and other related factors make every individual worker truly unique and must be managed accordingly," says Eric Bloom, adjunct research advisor, IDC's IT Executive Programs (IEP).

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
Managing a Work-from-Home IT Virtual Team
Home Office Needs
Work Task Profiles
Motivation and Personality Type
Virtual Task Assignment and Measurement
Advice for the Technology Leader
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