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How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond

Publisher IDC
Published Jan 29, 2024
Length 5 Pages
SKU # IDC18475965

Description

How Key Manufacturing Trends are Shaping Digital Commerce and CX Priorities in 2024 and Beyond


This IDC Perspective analyzes how key transformative trends in manufacturing are shaping digital commerce and customer experience (CX) priorities. "In a rapidly changing market driven by technological advancements and evolving customer expectations, manufacturers face increasing pressure to prioritize digital commerce and initiatives," said Mark Casidsid, senior research analyst, IDC Manufacturing Insights.

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
Situation Overview
GenAI-Enabled Customer Engagement
Customer-First Paradigm and Hyper-Personalization
The Sustainability Imperative
Workforce Enablement
Business Model Innovation
Advice for the Technology Buyer
Learn More
Related Research
Synopsis

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