Category: Internet Applications
Internet Applications market research reports by IDC
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Agentic AI: Automated Claims Processing Multi-Agent System
This IDC Perspective explores the transformative potential of agentic AI in the insurance industry, particularly in automated claims processing. Agentic AI stands out for its ability to operate autonomously across complex, fragmented systems, making it uniquely suited to handle intricate processes s ... Read More
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Vertice Continues Momentum with Series C Funding
This IDC Market Note examines Vertice's latest Series C funding round. Vertice, a SaaS and cloud spend optimization platform launched in 2021, has secured $50 million in Series C funding, bringing its total to over $100 million. The platform, which added intelligent workflow capabilities in 2024, ai ... Read More
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TCS Middle East and Africa Analyst Day, 2024: Driving Innovation with a Focus on AI and Sustainability
The TCS Middle East and Africa Analyst Day 2024 highlighted TCS's significant growth in the MEA region, driven by client acquisitions, workforce localization efforts, and strategic investments in technology and sustainability. TCS's consulting-led approach and industry-specific expertise have positi ... Read More
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Asia/Pacific Managed Cloud Services Market Forecast, 2024–2028
This IDC Market Forecast reveals significant growth in the Asia/Pacific (excluding Japan) (APEJ) managed cloud services (MCS) market. It is projected to expand from US$10.8 billion in 2023 to US$22.6 billion by 2028 at a compound annual growth rate (CAGR) of 15.8%. This growth is underpinned by the ... Read More
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Accelerating GenAI Workflows with IaaS Network Services
This IDC Perspective highlights how infrastructure-as-a-service (IaaS) network services offered by cloud service providers can help accelerate deployment of enterprise generative AI (GenAI) workflows. IaaS network services ensure on-demand connectivity, optimized performance, and robust security, en ... Read More
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Best in Future of Work: Augmenting Legal Services with AI and Knowledge Management Solutions
In this IDC study, Chapman Tripp's five-year digital transformation strategy is examined, highlighting its integration of AI, cloud, and workflow automation to modernize legal service delivery, enhance operational efficiency, and establish a more agile, technology-driven legal practice. By securing ... Read More
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e& enterprise: Aspiring Toward a Global Next-Gen Technology Company
e& enterprise hosted an exclusive IDC analyst roundtable in Dubai, UAE, to share its strategy and long-term growth priorities. e& enterprise's leadership team provided a detailed overview of its service lines, including its security, cloud, digital infrastructure, data and AI, IoT, and CX se ... Read More
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Modernization and Transformation: A Multitude of Software Pathways to Embrace
This IDC Perspective is an aid for the IT buyer on the many journeys organizations are making to modernize and transform their organizations in this new AI world.Organizations are moving quickly along the AI journey, including making more and faster decisions to migrate from on-premises applications ... Read More
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2025: AI Brings New and Improved Business Performance Expectations as Well as Opportunities
This IDC Perspective looks at AI bringing new and improved business performance expectations and opportunities. AI isn't just the shiny new technology object but rather an opportunity to leverage more technology than in years past. While organizations have long been improving businesses with new lin ... Read More
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Revenue Growth for Managed Security SPs and SIs in the GenAI Era Require Four Es
This IDC Market Perspective discusses keys to revenue growth for security service providers. In the evolving cybersecurity landscape, service providers can enhance customer acquisition and retention by focusing on the four Es: education, efficacy, efficiency, and evolution. This approach involves ed ... Read More
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Procurement Application Predictions for 2025
This IDC Perspective aims to explore the anticipated developments and trends that are expected to shape the landscape of procurement solutions in the coming years. The procurement application landscape in 2025 is poised for significant transformation driven by technological advancements such as AI, ... Read More
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IDC PlanScape: AI-Infused Enterprise Applications ROI
This IDC PlanScape provides a methodology for assessing the benefits and derived value expected and achieved with AI-infused enterprise applications. As organizations embrace AI-infused capabilities in their enterprise applications, their differentiating value must be captured. The value can come in ... Read More
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Update on IDC's New Industry Taxonomy and Transition Plan
This IDC Market Perspective provides a detailed description of IDC's new worldwide industry taxonomy. It should be viewed as a guide to help navigate the transition from the old taxonomy to the new framework. Technology suppliers may utilize this approach and structure as inspiration as they evaluat ... Read More
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Amazon Web Services Accelerates Cloud Migration and Modernization with GenAI
This study highlights information from a briefing on how Amazon Web Services (AWS) is embracing GenAI to enable cloud migration and modernization for enterprise customers. GenAI has transformed cloud migration by automating tasks, improving decision making, and optimizing resources, significantly re ... Read More
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State of FinOps Survey, 2025
This IDC Market Note discusses the FinOps Foundation’s latest annual State of FinOps Survey released on February 20, 2025. Companies continue to grow and expand FinOps staffing and scope. IDC found that most enterprises operate in hybrid mode while spending heavily on public cloud and SaaS. FinOps t ... Read More
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Collaboration in the Intelligent Age: Takeaways from the WEF Annual Meeting 2025 in Davos for Content and Knowledge Management Services Providers in EMEA
This IDC Market Note examines emerging trends, expectations, and attitudes toward AI-enabled content management services in EMEA. These were discussed during the World Economic Forum (WEF) Annual Meeting 2025 that took place in January in Davos with the theme "Collaboration for the Intelligent Age." ... Read More
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No-Code Development with AI and Data Intelligence: Smardaten's Approach to Digital Innovation
This IDC Market Note examines Smardaten's data-driven, enterprise-class no-code platform. In addition to lowering reliance on IT and allowing speedier application deployment and process automation, the platform offers seamless data unification and real-time accessibility without the need for sophist ... Read More
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Ivalua NOW 2025: Ivalua "WOW" Might Be More Appropriate
This IDC Market Note discusses Ivalua's annual Ivalua NOW conference in Paris, which showcased the company's ambitious vision for the future of procurement applications and emphasized the transformative role of AI. Founder David Khuat-Duy's new role as chief AI officer highlights its commitment to A ... Read More
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Retail Technology Adoption in EMEA: Trends and Insights
This IDC Perspective discusses the ongoing transformation of the retail landscape in Europe, the Middle East, and Africa (EMEA), driven by advanced technologies such as artificial intelligence (AI), the Internet of Things (IoT), blockchain, and augmented/virtual reality (AR/VR). In mature markets su ... Read More
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Mapping GenAI Use Cases and Impact in Performance
This IDC Market Perspective looks at the impact of generative AI on HR, focusing on key use cases and future developments. As its role expands beyond simple HR process automation, organizations are exploring its impact on talent management, core HR, and employee experience; its effect on key HR metr ... Read More
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The Human Factor at Work in the Digital Business and AI Era
This IDC Market Perspective shares insights on how organizations can enhance the human element in the Digital Business and AI Era. There are five key pillars to consider for improving the human factor within an organization: the role of technology, wellbeing practices, the establishment of culture a ... Read More
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How to Deal with the Shortage of Skills Needed for Digital Sovereignty
Digital sovereignty is becoming crucial as nations and organizations aim to secure data, comply with regulations, and reduce their reliance on foreign technology. The success of these initiatives hinges on addressing skill gaps in cybersecurity, data governance, and cloud management. Upskilling and ... Read More
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The Impact of Agentic AI on the Financial Services Industry
This IDC Perspective examines selected areas in which agentic AI can impact financial services organizations. Agentic AI builds on the capabilities of GenAI and LLMs but adds additional abilities (e.g., planning and executing actions autonomously to reach objectives). These agents can use tools to s ... Read More
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Worldwide Functions as a Service Forecast, 2025–2028
This IDC study provides the worldwide functions as a service (FaaS) market forecast for 2024 to 2028. It also presents regional forecasts and a discussion of significant market developments and leading market participants. “The FaaS market is forecast to grow from $3.2 billion in 2023 to $13.4 billi ... Read More
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Six Lessons from NRF 2025: Everything I Need to Know About Hospitality and Travel Digital Strategies I Learned from a 90s Movie
This IDC Perspective reflects upon the major themes and trends presented at the National Retail Federation's Big Show and Expo 2025 (NRF 2025) and how they apply to hospitality and travel organizations. With the rapid growth of AI, particularly agentic AI, hospitality and travel organizations will n ... Read More
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