Report cover image

India IT Services Market Forecast, 2025–2029

Publisher IDC
Published Apr 23, 2025
Length 16 Pages
SKU # IDC19991512

Description

This IDC study forecasts the market size and growth for the India IT services market from 2025 to 2029, and presents its performance during 2023 and 2024. It also tackles the strategic balance required to address the shifting needs of large enterprises and unlock the opportunities presented by the underserved small and medium-sized enterprise (SME) market. Although large organizations demand highly specialized and scalable IT services, the SME segment represents a significant growth opportunity with its need for reliable, scalable, and cost-effective solutions. By developing a diversified portfolio of services, IT providers can ensure comprehensive market coverage, enhanced customer satisfaction, and sustainable growth.“Despite ongoing inflationary pressures and macroeconomic challenges in 2024, the India IT services market has demonstrated modest growth, with buyers adopting a cautious approach to IT spending. Organizations are leveraging automation and new technologies to mitigate economic impacts, viewing them as cost-saving measures,” says Neha Gupta, senior research manager, IDC. “As the focus shifts toward preparing IT architectures for AI integration, the market demands a multifaceted strategy with strong partnerships, talent development, and cybersecurity prioritization. Providers must adapt their go-to-market strategies to support clients at various stages of transformation, particularly as AI-led engagements evolve. By doing so, they can drive innovation, create value, and contribute to India’s economic growth,” she adds.

Table of Contents

16 Pages

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

Drivers and Inhibitors

Drivers

Growth of GCCs

AI and Automation-Led Transformation

Cost Optimization Strategies

Inhibitors

Talent Shortages and Skill Gaps

Regulatory and Compliance Complexities

Significant Market Developments

Growth of GCCs in India

Hiring Trends

Emerging Technologies and Investments

Cocreations, Collaborations, and Partnerships Are Driving Innovation

Changes from Prior Forecast

Market Definition

Foundation Market View

Methodology

Related Research

Search Inside Report

Pricing

Currency Rates
How Do Licenses Work?

How Do Licenses Work?

The primary function of a report license is to define how many people within a company are authorized to use the purchased report. This is separate to how a report might be delivered. Unless specifically identified otherwise, the purchase option is Single User. Below is a helpful description of that license, along with a sampling of others most commonly offered.

  • This license allows only one user to have access to and to use/read the report. It is not one user at a time or one user group; it is an individual who will be reading and utilizing the report.

  • This license allows for the entire purchasing company to read and use the report. This is the license level that would allow for a report to be placed on an internal company shared drive for access by all employees of that direct company. This license does not extend to parent or sister company use.

  • This license is designed to allow an entire department within a company full access to a report. The departmental license is a great option for companies that have more than one location and the department is spread out all over the country/world

  • This license is for companies that have one location where they want the report to be accessible by all employees within that physical location.

  • This is the most flexible of the licensing options. Some publishers will allow you to get a license for a preset number of people (typically 5). These licenses are ideal for small work groups.

License options are at the discretion of each publisher. As such, not all licenses indicated above are available for every product. If you are uncertain of the best license for your needs or would like a license that is not proactively available, please contact us and we will be happy to assist.

Head shot

Questions or Comments?

Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.
Chat Now
Contact Us