India IT Services Market Forecast, 2025–2029

This IDC study forecasts the market size and growth for the India IT services market from 2025 to 2029, and presents its performance during 2023 and 2024. It also tackles the strategic balance required to address the shifting needs of large enterprises and unlock the opportunities presented by the underserved small and medium-sized enterprise (SME) market. Although large organizations demand highly specialized and scalable IT services, the SME segment represents a significant growth opportunity with its need for reliable, scalable, and cost-effective solutions. By developing a diversified portfolio of services, IT providers can ensure comprehensive market coverage, enhanced customer satisfaction, and sustainable growth.“Despite ongoing inflationary pressures and macroeconomic challenges in 2024, the India IT services market has demonstrated modest growth, with buyers adopting a cautious approach to IT spending. Organizations are leveraging automation and new technologies to mitigate economic impacts, viewing them as cost-saving measures,” says Neha Gupta, senior research manager, IDC. “As the focus shifts toward preparing IT architectures for AI integration, the market demands a multifaceted strategy with strong partnerships, talent development, and cybersecurity prioritization. Providers must adapt their go-to-market strategies to support clients at various stages of transformation, particularly as AI-led engagements evolve. By doing so, they can drive innovation, create value, and contribute to India’s economic growth,” she adds.


IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

Drivers and Inhibitors

Drivers

Growth of GCCs

AI and Automation-Led Transformation

Cost Optimization Strategies

Inhibitors

Talent Shortages and Skill Gaps

Regulatory and Compliance Complexities

Significant Market Developments

Growth of GCCs in India

Hiring Trends

Emerging Technologies and Investments

Cocreations, Collaborations, and Partnerships Are Driving Innovation

Changes from Prior Forecast

Market Definition

Foundation Market View

Methodology

Related Research

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