Category: IT Services
IT Services market research reports by IDC
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Canadian Infrastructure Outsourcing Services Forecast, 2024-2028
Canadian Infrastructure Outsourcing Services Forecast, 2024-2028 This IDC study provides IDC's forecast for the Canadian infrastructure outsourcing services market for 2024–2028. It is an update of the previous forecast published in Canadian Infrastructure Outsourcing Services Forecast, 2023–2027 ( ... Read More
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The Criticality of Engineering Data in the Operations Digital Thread
The Criticality of Engineering Data in the Operations Digital Thread This IDC Perspective explores the importance of engineering data and operations data exchange across both roles. As enterprises move to expand the use of AI and advanced analytics capabilities supporting digital twins, a cross-fun ... Read More
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Worldwide Software Change, Configuration, and Process Management Market Shares, 2023: Demand for Software Velocity, Collaboration, and Emerging GenAI Impel Ongoing High Growth
Worldwide Software Change, Configuration, and Process Management Market Shares, 2023: Demand for Software Velocity, Collaboration, and Emerging GenAI Impel Ongoing High Growth This IDC study provides 2023 vendor share analysis for the worldwide software change, configuration, and process management ... Read More
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CFOs Playing the Revenue Game: Understanding How CFOs Can Drive Revenue
CFOs Playing the Revenue Game: Understanding How CFOs Can Drive Revenue This IDC Perspective emphasizes the shift in CFO roles from traditional cost management to strategic revenue growth facilitation. It highlights the importance of adopting modern business intelligence and analytics, strategic fin ... Read More
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Digital Infrastructure Trends and Strategies: End-User Preferences in India
Digital Infrastructure Trends and Strategies: End-User Preferences in India This IDC Market Perspective discusses the importance of digital infrastructure and its emerging trends in India. The document further details the key spending priorities of enterprises and the preferred deployment locations ... Read More
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SAP Sapphire Barcelona 2024: Making the Case for Business AI
SAP Sapphire Barcelona 2024: Making the Case for Business AI This IDC Market Note digests news and insights from the recent SAP Sapphire Barcelona 2024, which IDC attended. The document looks at learnings related to AI, ERP, business personas, and sustainability. Furthermore, IDC offers advice to SA ... Read More
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Dell's AI Factory Strategy Includes Circularity Business Models as a Cornerstone
Dell's AI Factory Strategy Includes Circularity Business Models as a Cornerstone This IDC Market Note focuses on Dell Technology's execution at the intersection of AI and circular economy including the Dell APEX flexible consumption model underpinnings of the Dell AI Factory AI as-a-service (AIaaS) ... Read More
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Worldwide Managed Edge Services Forecast, 2024–2028
Worldwide Managed Edge Services Forecast, 2024–2028 This IDC study provides a worldwide forecast for managed edge services covering the 2024–2028 period. The managed edge services market is nascent with service providers accelerating effort to monetize edge infrastructure across all deployment model ... Read More
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EMEA Digital Regulations and Policies Radar — 2024 Update
EMEA Digital Regulations and Policies Radar — 2024 Update This 2024 update of IDC’s EMEA Digital Regulations and Policies Radar provides a comprehensive overview of the evolving regulatory landscape across Europe, the Middle East, and Africa, focusing on key areas including ESG, data and AI, digital ... Read More
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Case Study: Problem Management Practice Improvements
Case Study: Problem Management Practice Improvements This IDC Perspective delves into enhancing problem management practices through strategic improvements in people, processes, and technology, aiming to boost technology performance and customer experience. It offers actionable recommendations such ... Read More
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India Case Study: Route Mobile Limited Modernization with AWS
India Case Study: Route Mobile Limited Modernization with AWS This IDC Perspective documents the initial stage of the modernization exercise undertaken by Route Mobile to become a versatile communications platform-as-a-service (CPaaS) provider operating from a modern cloud-based IT infrastructure. " ... Read More
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Worldwide Financial Applications Market Shares, 2023: Advanced Technology Reshapes Finance Competitive Landscape
Worldwide Financial Applications Market Shares, 2023: Advanced Technology Reshapes Finance Competitive Landscape This IDC study examines the evolving landscape of finance and accounting that is increasingly influenced by digital technologies. This transformation necessitates the adoption of these ... Read More
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Worldwide Virtual Client Computing Software Forecast, 2024–2028: Shifts in Spending Patterns Slow Forecast
Worldwide Virtual Client Computing Software Forecast, 2024–2028: Shifts in Spending Patterns Slow Forecast This IDC study presents a five-year forecast for the worldwide virtual client computing software market for 2024–2028."IDC forecasts strong growth in client virtualization over the next five ye ... Read More
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Financial Implications of Strategic Investments in Composable Commerce Technology: Rip and Replace or Embrace and Extend
Financial Implications of Strategic Investments in Composable Commerce Technology: Rip and Replace or Embrace and Extend This IDC Perspective explores the strategic and financial ramifications of adopting composable commerce technology, focusing on the decision between "rip and replace" or "embrace ... Read More
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Worldwide Virtual Client Computing Software Market Shares, 2023: Rapid Change Overtakes the Market
Worldwide Virtual Client Computing Software Market Shares, 2023: Rapid Change Overtakes the Market This IDC study discusses the virtual client computing software market, which grew to $7.9 billion in 2023, with Microsoft, Cloud Software Group, and Amazon capturing 75% of the market. New market entra ... Read More
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The Impact of Sovereign Cloud on Enterprise IT
The Impact of Sovereign Cloud on Enterprise IT This IDC Market Perspective looks at the evolution of the cloud market as it now more broadly considers sovereignty. Organizations are increasingly looking at the potential benefits of sovereign cloud beyond compliance to encompass cybersecurity and sup ... Read More
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Worldwide IT Education and Training Services Forecast, 2024–2028
Worldwide IT Education and Training Services Forecast, 2024–2028 This IDC study is an update to the worldwide IT education and training services forecast for the 2024–2028 period. It includes analysis of the regional drivers of IT education growth and delivery modalities, highlighting a number of t ... Read More
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Evaluating the Costs and ROI of Edge Computing
Evaluating the Costs and ROI of Edge Computing This IDC Perspective outlines the various methods for provisioning IT service at the edge and presents strategies to understand the business value of edge investments. More and more companies are embracing edge computing, citing benefits that include fa ... Read More
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The Professional Services Opportunity in Enterprise Intelligence Architecture
The Professional Services Opportunity in Enterprise Intelligence Architecture This IDC Market Perspective highlights the role of professional services providers in bringing the four planes of enterprise intelligence architecture to life. This document discusses findings from IDC's 2024 Enterprise In ... Read More
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Legacy Technology: Impeding Business' Ability to Compete Effectively in the Digital World
Legacy Technology: Impeding Business' Ability to Compete Effectively in the Digital World This IDC Perspective outlines the legacy aspects holding organizations back while helping outline a pathway toward a great future in the digital world. The digital world requires organizations to pivot quickly, ... Read More
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ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa
ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa This IDC Market Note delves into the significant announcements and discussions that took place at ServiceNow's recent Knowledge 2024 summit, with a focus on the likely impact on organizations in the Middle East ... Read More
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Consumers as Corporate IT Buyers and Technology Decision-Makers: Appreciate the Millennials, Prepare for Gen Z
Consumers as Corporate IT Buyers and Technology Decision-Makers: Appreciate the Millennials, Prepare for Gen Z This IDC Market Perspective looks at characteristics of millennial consumers in light of increased millennial presence among corporate IT buyers and technology decision-makers. "There are o ... Read More
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European Managed Cloud Services Forecast, 2024–2028
European Managed Cloud Services Forecast, 2024–2028 This IDC Market Forecast provides IDC's forecast for the European managed cloud services market for 2024-2028."Despite a softer economic backdrop, the European managed cloud services market is set to more than double in value over the forecast peri ... Read More
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Japan Collaborative Workspace Forecast, 2024–2028
Japan Collaborative Workspace Forecast, 2024–2028 This IDC research report provides the collaborative workspace market performance in 2023 and market forecasts from 2024 to 2028. IDC classifies this market into "collaborative applications" and "content workflow/management applications" and analyzes ... Read More
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CFOs Moving Away from Outsourcing and Coring Up Their Operations to Financial Shared Service Centers/Organizations: The Strategy — What's Important to Consider and the Value
CFOs Moving Away from Outsourcing and Coring Up Their Operations to Financial Shared Service Centers/Organizations: The Strategy — What's Important to Consider and the Value This IDC Perspective discusses why CFOs are starting to bring back in-house outsourced financial processes and the creation of ... Read More
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