IDC PlanScape: Unified Workspace Management
This IDC study presents a framework for how IT organizations should start to think about integrating multiple types of management platforms for disparate end-user computing technologies — from endpoint devices and applications (both mobile and PC) to virtualized desktop and apps as well as overall end-user computing work environments. To that end, enterprises should adopt a unified workspace management approach to overall end-user computing environments, encompassing physical and virtual endpoints, applications and data access polices, and software distribution and version control. "All aspects of end-user computing are merging and blurring together into the concept of a unified workspace, where employees can access critical applications, services, and data from any device type," says Phil Hochmuth, program direction, Enterprise Mobility at IDC. "The convergence of end-user computing activities is outpacing the capabilities and frameworks of many currently deployed IT management technologies around PCs, mobile devices, apps, software, and virtualization. Enterprises should view these disparate pieces of management technology as part of a large unified workspace management construct. They must plan how this convergence will impact an organization from a IT, employee productivity, and overall business perspective."
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