IDC PlanScape: SD-WAN for Unified Communications and Collaboration

IDC PlanScape: SD-WAN for Unified Communications and Collaboration

The IDC study is designed for technology professionals in the IT buyer organization. The audience includes CIOs, IT directors, IT managers, IT architects, and IT buyers from within business lines and functions. It offers guidance on why organizations should consider deploying SD-WAN-based branch office locations for optimizing communications and collaboration applications for end users. It describes key stakeholders and their roles, responsibilities, and actions required to derive significant business value from SD-WAN-based services/technology. "In the past, unified communications and collaboration was mostly the purview of larger organizations due to a range of issues such as cost, complexity, functionality, and staffing. That has changed as the appeal, benefits, and capabilities of UC&C, UCaaS, and hosted voice solutions have trickled down to more and more branch offices, remote sites, home offices, and mobile workers," said Rich Costello, senior research analyst, Enterprise Communications Infrastructure. "For a variety of reasons discussed in this research, IDC believes the time to evaluate an SD-WAN branch architecture for optimizing communications and collaboration applications and services, among others, is now.

Please Note: Extended description available upon request.

IDC PlanScape Figure
Executive Summary
Why Is SD-WAN for UC&C Important?
Applicability to Unified Communications and Collaboration
Key Use Cases
What Is SD-WAN for UC&C?
Who Are the Key Stakeholders?
How Can My Organization Take Advantage of SD-WAN for UC&C?
Essential Guidance
Related Research

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