IDC PlanScape: Real-Time Digital Dashboard and Metrics

IDC PlanScape: Real-Time Digital Dashboard and Metrics

This IDC PlanScape provides guidance for CIOs and procurement organizations to plan the digital dashboard and metrics that are most relevant to communicate the fact-based performance of the external suppliers and internal resources that support your enterprise strategy."What gets measured gets improved is a well-known tenet underlying Six Sigma and lean quality improvement methodologies. CIOs must manage by fact and not intuition; it is a vital skill which when coupled with the right display of the right data enhances credibility," according to Cora Carmody, adjunct research advisor, IDC's IT Executive Programs (IEP).

Please Note: Extended description available upon request.


IDC PlanScape Figure
Executive Summary
Why Are a Real-Time Digital Dashboard and Metrics Important?
What Are a Real-Time Digital Dashboard and Metrics?
Who Are the Key Stakeholders?
How Can My Organization Take Advantage of a Real-Time Digital Dashboard and Metrics?
Choosing the Most Useful Metrics
Choosing the Right Combination of Metrics
Building and Using the Digital Dashboard
Advice for Technology Leaders
Related Research

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