This IDC PlanScape describes how to apply the maturity model by honestly assessing the capabilities and developing a road map and improvement plan based on that model.According to Gerald Johnston, adjunct research advisor for IDC's IT Executive Programs (IEP), "A poor IT response to a single event can be a career-ending proposition, but CIOs and their leadership team can ensure they are prepared by steadily improving their team's capabilities across five key areas or dimensions."
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
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