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IDC PeerScape: Practices for Implementing Intelligent Knowledge Networks

Publisher IDC
Published Mar 30, 2023
Length 8 Pages
SKU # IDC17840645

Description

IDC PeerScape: Practices for Implementing Intelligent Knowledge Networks

This IDC PeerScape examines some best practices for creating an enterprisewide intelligent knowledge network gleaned from major professional services firms that have made it their business to synthesize and reuse critical business knowledge."As organizations consider investing in innovative new technologies to enhance their enterprise intelligence and support new ways of doing business, there is an opportunity to think about organizational knowledge in a more holistic way," said Hayley Sutherland, research manager for Knowledge Discovery at IDC. "Leaders considering how best to create a network of organizational knowledge that will provide a true business advantage can learn from the experience and expertise of professional services firms."

Please Note: Extended description available upon request.

Table of Contents

8 Pages
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Leverage and Reward Employee Expertise to Identify and Codify Key Knowledge
Challenge
Examples
Services Firm A
Services Firm B
Guidance
Practice 2: Connect Data and Relationships to Create Relevant, Actionable Insights
Challenge
Example
Services Firm B
Guidance
Practice 3: Leverage Micro Feedback and User Signals to Determine Operational and Business Impacts
Challenge
Examples
Services Firm B
Services Firm C
Guidance
Learn More
Related Research

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