IDC PeerScape: Lessons Learned for Integrating New Tech and Innovations into the Flow of Work

This IDC PeerScape presents lessons learned and best practices for successfully incorporating new technology or innovations into the flow of work.“All organizations that want to keep pace with the speed of change will have to routinely test and introduce new technology into their organizations,” said Karen D. Schwartz, adjunct research analyst, IDC’s IT Executive Programs (IEP). “The key to ensuring that it is integrated properly into the flow of work requires a lot of work, from coming up with the right ideas to vetting those ideas to ensuring that these new innovations work seamlessly in the environment.”


IDC PeerScape Figure

Executive Summary

Peer Insights

Practice 1: Methodically Vet Your Proposed Solution and Make Sure It Solves a Real Problem

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Practice 2: Involve Impacted Business Teams Throughout the Process

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Practice 3: Test and Simulate Early and Often

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Practice 4: Prepare for Resistance

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