IDC MaturityScape Benchmark: Future Enterprise in the United States, 2020
This IDC study presents the results of IDC's 2019 United States Digital Transformation MaturityScape Benchmark Survey (n = 500) and should be viewed as a supplement to IDC MaturityScape: The Future Enterprise 1.0 (IDC #US43646819, April 2019). Together, they provide a comprehensive overview of IDC's current digital transformation (DX) maturity model of the future enterprise: digital at scale. This document enables organizations to:Assess their current state and readiness of their future enterprise: digital at scale maturity across all digital transformation dimensions and support for digital transformation initiatives.Benchmark future enterprise maturity against the maturity level of their peers.Uncover maturity gaps and identify areas in need of improvement to support future enterprise best practices."Digital transformation for enterprise transformation requires organizations to fundamentally rethink, redesign, and realize organizational capabilities in profoundly new and different ways from traditional business models, management systems, and process capabilities. The digital economy, one that is based on digital platforms for engagement and leverages 3rd Platform and innovation accelerator technologies at scale, requires the reinvention of the organization at all levels." — Shawn Fitzgerald, research director, Worldwide Digital Transformation Strategies
Please Note: Extended description available upon request.
- IDC MaturityScape Benchmark Figure
- Executive Summary
- Digital Markets Have Evolved and Require Organizational DX Reinvention
- For the Digitally Determined, It's the Race to Realize
- For the Digitally Distraught, It's the Race to Reinvent
- Analysis of Future Enterprise Maturity Benchmark Data
- Stages of the Future Enterprise Maturity Framework
- Dimensions of the Future Enterprise Maturity Framework
- Future of Culture: Leadership at Scale
- Future of Customers: Empathy at Scale
- Future of Intelligence: Insight at Scale
- Future of Operations: Resilience at Scale
- Future of Work: Work Model at Scale
- Survey Findings: Maturity Distribution Across Dimensions
- Overall
- Evaluating Future Enterprise Maturity: Survivors and Thrivers
- Survey Findings: Comparison of Survivors and Thrivers
- Overall
- Not All Dimensions Differentiate Thrivers and Survivors to an Equal Extent
- Future of Culture: Leadership at Scale
- Future of Operations: Resiliency at Scale
- Future of Work: Work Model at Scale
- Future of Customer: Empathy at Scale
- Future of Intelligence: Insight at Scale
- Advice for Technology Buyers
- Learn More
- Related Research
- Appendix
- Methodology
- Survey Respondent Segmentation
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