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The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes

Publisher IDC
Published Dec 19, 2023
Length 10 Pages
SKU # IDC18395991

Description

The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes


This IDC Perspective takes a look at how the connectivity and implementation of IoT solutions is accelerating business outcomes for the retail industry and accelerating investment in faster, more resilient connectivity solutions and services.“Today’s retailers realize the importance of connectivity and IoT as key enablers of keeping critical data in motion, where that data can be used for real-time insights to ensure revenue generation, empower employees, and ensure customer satisfaction,” commented Paul Hughes, research director, Future of Connectedness Agenda at IDC. “With continued investment and greater innovation from IoT come the critical requirements of ensuring adequate connectivity, data management and, of course, outcome-based benefits of the investment that will ensure greater operational efficiency and improved business agility.”

Please Note: Extended description available upon request.

Table of Contents

10 Pages
Executive Snapshot
Situation Overview
Aligning IoT and Connectivity Investments to Top Business Outcomes
Process Automation Driving Employee Productivity
Impact on Connectivity Investment: High
Improved Customer Satisfaction with Self-Service Speed and Efficiency
Impact on Connectivity Investment: High
Managing Inventory in Real Time
Impact on Connectivity Investment: Moderate to High
Increased Profits Through Marketing Personalization
Impact on Connectivity Investment: Moderate
Improved Business Agility from Automated, Connected Processes
Impact on Connectivity Investment: High
What IoT Network Technologies are Primed to Support the Unique Demands of Today’s Retailer?
IoT Investment Expectations
Advice for the Technology Buyer
Learn More
Related Research
Synopsis

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