Ferrovial's IT Transformation: The Power of Human Touch

Ferrovial's IT Transformation: The Power of Human Touch

This IDC Perspective follows the transformation of the IT department in Ferrovial from its early stages and provides insights into some of its results so far. It addresses Ferrovial's move from product silos to becoming internal customers' go-to destination for IT requirements and answers. This document also looks at the model Ferrovial built for managing complexity within a frictionless partner model while optimizing response times and risk."Maintaining focus and direction while keeping the momentum gained from early positive feedback will be a key challenge ahead for Ferrovial," said Marta Muñoz, senior research director at IDC.

Please Note: Extended description available upon request.

Executive Snapshot
Situation Overview
The Need for Change
The Transformation Process
Tools: Collaboration Prevails
Innovation: Avoiding Islands of Innovation
Measuring Success
Technology Providers: Building Long-Term, Trusted Partnerships
Next Steps
Advice for the Technology Buyer
Learn More
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