
Developing Third-Party Service Contracts
Description
Developing Third-Party Service Contracts
This IDC Perspective provides an overview of key issues in developing third-party service contracts in light of a predicted rise in contract IT labor."Enterprises increasingly rely on external IT labor either to manage defined projects or to augment the existing in-house IT workforce. The ability to rapidly establish third-party IT service contracts will be a key agile procurement capability, especially given the frustrating challenges of finding the right skills in a constrained labor market," says Dr. Ron Babin, adjunct research advisor with IDC's IT Executive Programs (IEP). "IT labor costs are rising quickly, and organizations will hire more contractors. Organizations should be prepared for an ongoing practice of hiring contract IT labor by creating model contracts. Established contracts should be managed consistently, perhaps using AI-enabled contract management software. All vendors should be regularly assessed using standard evaluations and industry benchmarks."
Please Note: Extended description available upon request.
This IDC Perspective provides an overview of key issues in developing third-party service contracts in light of a predicted rise in contract IT labor."Enterprises increasingly rely on external IT labor either to manage defined projects or to augment the existing in-house IT workforce. The ability to rapidly establish third-party IT service contracts will be a key agile procurement capability, especially given the frustrating challenges of finding the right skills in a constrained labor market," says Dr. Ron Babin, adjunct research advisor with IDC's IT Executive Programs (IEP). "IT labor costs are rising quickly, and organizations will hire more contractors. Organizations should be prepared for an ongoing practice of hiring contract IT labor by creating model contracts. Established contracts should be managed consistently, perhaps using AI-enabled contract management software. All vendors should be regularly assessed using standard evaluations and industry benchmarks."
Please Note: Extended description available upon request.
Table of Contents
6 Pages
- Executive Snapshot
- Situation Overview
- Context
- Structure of Contract
- Best Practices: Third-Party Contracts
- Advice for the Technology Buyer
- Learn More
- Related Research
- Synopsis
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