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Cultural Accelerators That Power AI-Assisted Collaboration

Publisher IDC
Published Mar 25, 2024
Length 11 Pages
SKU # IDC18658461

Description

Cultural Accelerators That Power AI-Assisted Collaboration


This IDC Perspective looks at the future of collaboration and the cultural accelerators that power artificial intelligence (AI)–assisted collaboration. Collaboration is the interpersonal actions that create value from interacting around shared goals with an assumption that everyone can add value. This is not only about assigning work to be done or adding visibility to activities but also about working together and creating a culture that supports the "flow of work." AI simultaneously enhances and complicates collaboration. While collaboration is very much something people do, collaboration technologies enable the creation of greater value. Now it uses the help of artificial intelligence or machine learning for delivering new efficiencies and metrics as well as evolving how we work. Yet collaboration informs the AI models delivering these new efficiencies."Collaboration is not just technical," says Wayne Kurtzman, research director, Social, Communities, and Collaboration at IDC. "It's the cultural willingness to share content and win as a team using the right technologies with an assumption that everyone can add value."

Please Note: Extended description available upon request.

Table of Contents

11 Pages
Executive Snapshot
Situation Overview
Core AI Trends
Trends in Collaboration
Major Technology Options
Collaboration as the Norm
The Collaborative (Danger) Paradox
The Challenge: Collaboration Is Not Just Technical
Shared Purpose and Identity
Working for the Same Company Is Not the Same as Sharing a Purpose
Trust and Openness
Trust Is Vital to Creative Solutions
Common Context
Speaking the Same Language Doesn't Always Mean Speaking in the Same Language
Mentor and Model
We're Sorry, But Someone Needs to Be the "Adult" in the Room
Cross-Silo Membership
Crossing Silos Is a Superpower of Collaboration — It Also Serves to Better Inform Your AI Models
Convergent and Divergent Ideas
Embracing Ambiguity Can Be a Beautiful Thing
Negotiation
Business Runs on Timelines — This Doesn't Change
Meritocracy
Everyone Wants to Get Credit for Their Work — Collaboration Makes This Possible
Process, Assets, and Workflow
Collaboration Technologies Are the Digital Fulcrum for the Levers That Are the Tech Stack and AI
Advice for the Technology Buyer
Learn More
Related Research
Synopsis

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