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Competitive Profiles and Analysis of Leading IT Services Players in the United Arab Emirates, 2015

Competitive Profiles and Analysis of Leading IT Services Players in the United Arab Emirates, 2015

This IDC study provides a competitive and market share analysis of IT services providers in the UAE for the 2014 period. The study answers the following questions:

  • What was the performance of the overall IT services market in the UAE? How did the different services providers perform during the year?
  • What are the new developments, trends, and challenges in the competitive landscape?
  • What are the future plans of various competitors? What strategies have been adopted by the competitors and how well have these strategies worked for them?

"The year 2014 was a good one for the UAE IT services market. Deals and traction increased in all IT services, except IS outsourcing services. The country's IT services market will continue to grow in the coming years. However, a further decrease in oil prices could have a strong negative impact on growth rates during the forecast period. In the coming years, the market will see the transformation of an increased number of second-tier IT services providers or channel partners enhancing their IT services portfolios. This will primarily be the result of market forces and changing dynamics of the reselling business. Margins in the hardware and software spaces are shrinking, and medium-sized players will either transform or self-destruct. Additionally, services providers with the ability to solve the business problem along with the IT issue will have a competitive edge and better visibility among decision makers." — Research Manager Saurabh Verma, IT Services, IDC Middle East, Africa, and Turkey

Please Note: Extended description available upon request.


IDC Opinion
In This Study
Executive Summary
Situation Overview
Vendor-Related Trends
Mergers and Acquisitions and What Can Be Expected in the Future
Vendor Market Shares by IT Services Foundation Market
The Support and Training Services Macromarket
Hardware Support and Installation Services
Software Support and Installation Services
IT Training and Education Services
The Project Services Macromarket
Network Consulting and Integration Services
Systems Integration Services
Information Systems Consulting Services
Application Consulting and Customization Services
Custom Application Development Services
The Outsourcing Macromarket
Application Management Outsourcing Services
Information Systems Outsourcing Services
Network and Desktop Outsourcing Services
Hosted Application Management Services
Hosting Infrastructure Services
IT Services Vendor Market Shares by Vertical Market
Combined Government
Combined Finance
Communications and Media
Other Vertical Markets
Utilities
Combined Manufacturing
Resource Industries
Vendor Profiles
MDS Holding
Services Overview
Clients and Contracts
SWOT Analysis
Wipro
Services Overview
Clients and Contracts
GBM
Services Overview
Clients and Contracts
Injazat
Services Overview
Clients and Contracts
Emitac Enterprise Solutions
Services Overview
Clients and Contracts
Etisalat
Services Overview
Clients and Contracts
Alpha Data
Services Overview
Clients and Contracts
HP
Clients and Contracts
IBM
Services Overview
Clients and Contracts
du
Services Overview
Clients and Contracts
Future Outlook
Essential Guidance
Time to Transform
Address Business and IT Problems
Invest for the future
Focus on Solution Selling
Learn More
Related Research
Synopsis
Table: Overview of the Leading IT Services Companies in the UAE by IT Services Revenue, 2014
Table: Overview of the Top 10 IT Services Companies by IT Services Revenue Provisioned in the UAE, 2014
Table: Total Supply-Side Revenue on the Hardware Support and Installation Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Software Support and Installation Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the IT Training and Education Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Network Consulting and Integration Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Systems Integration Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Information System Consulting Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Application Consulting and Customization Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Custom Application Development Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Application Management Outsourcing Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Information System Outsourcing Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Network and Desktop Outsourcing Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Hosted Application Management Foundation Market in the UAE, 2014
Table: Total Supply-Side Revenue on the Hosting Infrastructure Services Foundation Market in the UAE, 2014
Table: MDS Holding: Overview of Contracts, 2014
Table: SWOT Analysis for MDS Holding
Table: Wipro: Overview of Contracts, 2014
Table: SWOT Analysis for Wipro
Table: GBM: Overview of Contracts, 2014
Table: SWOT Analysis for GBM
Table: Injazat Data Systems: Overview of Contracts, 2014
Table: SWOT Analysis for Injazat
Table: Emitac: Overview of Contracts, 2014
Table: SWOT Analysis for Emitac
Table: Etisalat: Overview of Contracts, 2014
Table: SWOT Analysis for Etisalat
Table: Alpha Data: Overview of Contracts, 2014
Table: SWOT Analysis for Alpha Data
Table: HP: Overview of Contracts, 2014
Table: SWOT Analysis for HP
Table: IBM: Overview of Contracts, 2014
Table: SWOT Analysis for IBM
Table: du: Overview of Contracts, 2014
Table: SWOT Analysis for du
Figure: Hardware Support and Installation Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Software Support and Installation Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: IT Training and Education Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Network Consulting and Integration Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Systems Integration Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Information Systems Consulting Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Application Consulting and Customization Foundation Market Vendor Shares in UAE by IT Services Revenue ($M), 2014
Figure: Custom Application Development Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Application Management Outsourcing Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Information Systems Outsourcing Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Network and Desktop Outsourcing Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Hosted Application Management Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: Hosting Infrastructure Services Foundation Market Vendor Shares in the UAE by IT Services Revenue ($M), 2014
Figure: MDS Holding: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: MDS Holding: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: Wipro: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: Wipro: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: GBM: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: GBM: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: Injazat: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: Injazat: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: Emitac: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: Emitac: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: Etisalat: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: Etisalat: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: Alpha Data: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: Alpha Data: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: HP: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: HP: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: IBM: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: IBM: Overview of IT Services Revenue by Vertical Market in the UAE, 2014
Figure: du: Overview of IT Services Revenue by IDC Engagement Type in the UAE, 2014
Figure: du: Overview of IT Services Revenue by Vertical Market in the UAE, 2014

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