A CIO Communication Framework for the Digital Era: The Board of Directors

A CIO Communication Framework for the Digital Era: The Board of Directors

This IDC Perspective discusses effective CIO communications with the board of directors. High-performing CIOs view communication as a powerful and necessary tool for educating, influencing, persuading, and driving change with key constituencies. This document, focusing on board communications, describes the specific goals and needs that motivate and shape communications, challenges unique to the board, and strategies to create effective communications."Board communications have always been a critical undertaking for CIOs, but digital transformation alters the playing field in several significant ways," says Marc Strohlein, adjunct research advisor with IDC's Research Network. "While most major IT initiatives are critical to business performance, digital transformation often becomes a "bet the ranch" effort, whether driven by competitive pressure, market changes, customer demands, or other forces."

Executive Snapshot
Situation Overview
The Board Communications Imperative
What's Different About Communicating in the Digital Era?
Higher Risk
Sustained Effort
Identify Primary Goals of Board Communications
Unique Challenges in Board Communications
Pitfalls: Never Do These
Crafting a Communication Strategy for the Board
Advice for the Technology leader
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