Asia/Pacific (Excluding Japan) IT Outsourcing Services Market Shares, 2017: Top 10 Vendors

Asia/Pacific (Excluding Japan) IT Outsourcing Services Market Shares, 2017: Top 10 Vendors

This IDC study highlights how the IT outsourcing market is evolving as players utilize different strategies to maintain or grow their shares and adapt to the fast-changing technology landscape. The sections that follow provide key findings and conclusions from our analysis of the top 10 IT outsourcers by market share for the 2H16–1H17 period as tracked by IDC's Semiannual Business and IT Services Tracker. Please note that IDC now refers to IS outsourcing as IT outsourcing (ITO). For further details, see IDC's Worldwide Services Taxonomy, 2017."The digital tsunami that is the cloud is dramatically and fundamentally altering the way enterprises source and consume technology services, and nowhere are the effects of this change being felt more acutely than in the IT outsourcing space, as the enterprise datacenter evolves into an amorphous notion of hybrid IT. However, this seismic shift also brings with it an opportunity for agile IT outsourcing vendors to reposition themselves as managed cloud services providers whose agenda is to help customers leverage new cloud-enabled digital capabilities to achieve their business objectives without getting bogged down with the associated operational complexity it might entail," says Pushkaraksh Shanbhag, senior research manager, Cloud and IT Services Research for IDC Asia/Pacific."The expansion of digital business in Asia/Pacific has opened new frontiers of opportunities for IT outsourcing vendors. Enterprises are increasingly finding it hard to resolve the complexities associated with orchestration, integration, and management of hybrid IT environments that support their complex workloads and users across multiple digital platforms. This dilemma is driving more enterprises to seek the expertise of IT outsourcing vendors and their managed services offerings," says Rijo Thomas, senior market analyst, Services and Cloud Research Group, IDC Asia/Pacific.

Please Note: Extended description available upon request.

IDC Market Share Figure
Executive Summary
Key Findings
Digital Transformation (DX) Drives Demand
Growth of Managed Cloud Services
Embracing the Hybrid IT Model
Changing Deal Structures
Competing for Market Differentiation
Advice for Technology Suppliers
Market Share
Overall ITO Vendor Shares
Cloud-Related ITO Market Vendor Shares
Who Shaped the Year
Samsung SDS
Market Context
Significant Market Developments
DX in the Spotlight
Demonstrating Leadership
Focus on Automation
Shifting Sourcing Strategies
The Birth of DXC
Market Definition
IT Outsourcing Services
Exceptions and Exclusions
A Note on the Term 'Managed Services'
Related Research

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