Category: Telecommunications
Telecommunications market research reports by Frost & Sullivan
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Business Calling Market: Demand for Diverse Deployment and Connectivity Models Reigns
Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: - Demand for cloud/mobile private branch exchange (PBX)and unified-communications-as-a-service (UCaaS) functionality - Evolution of enterprise telephony/busines ... Read More
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Frost Radar™: UCaaS Platform Providers, 2025
As cloud communications penetrate mainstream buyers, customer requirements become more diverse, which creates challenges and opportunities for unified communications-as-a-service (UCaaS) platform providers. Evolving portfolio and solution capabilities, go-to-market strategies, and value propositions ... Read More
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North American Consumer Communication Services Tracker, Q2 2024
The North American consumer communication services tracker for Q2 2024 provides detailed information about several consumer communication service companies in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), ... Read More
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North American Consumer Communication Services (CCS) Tracker, Q3 2024
The North American consumer communication services tracker for Q3 2023 provides detailed information about several consumer communication service companies in the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), ... Read More
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Dedicated Internet Access (DIA) Services, North America, 2024
This report by Frost & Sullivan provides a comprehensive analysis of the North America Dedicated Internet Access (DIA) services market. Utilizing primary research interviews with leading service providers and secondary research from published materials, the study offers detailed revenue estimates an ... Read More
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Enterprise Mobility Market, Latin America, 2025–2030
The enterprise mobility market focuses on communication services that integrate mobile devices, software applications, and technology services into a company's operations and strategies. The market is categorized into 4 major segments, namely, mobile phone-based services, mobile internet solutions, ... Read More
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Mobile World Congress, 2025, Seven Key Takeaways
The convergence of disruptive technologies—particularly Artificial Intelligence (AI), Generative Artificial Intelligence (GenAI), fifth-generation wireless (5G), Internet of Things (IoT), and edge computing—drives growth, innovation, and transformational leadership. The Mobile World Congress (MWC) t ... Read More
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CCaaS Expansion or Contraction?
Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networ ... Read More
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Global Video Conferencing Devices Market, Forecast to 2029
After experiencing a significant slump in the prior year, the video conferencing devices market returned to growth mode in 2024. Growing at 10.4% YoY, revenue in 2024 reached $3.80 billion. With rapidly increasing technology density, Frost & Sullivan expects video device revenue to more than double ... Read More
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Top 10 Growth Opportunities in Unified Communications and Collaboration, 2025
Cloud communications empower customer organizations to accelerate their digital transformation efforts. IT decision makers (ITDMs) rank boosting team collaboration, improving the customer experience, and enhancing resiliency and business continuity as the top three UCC technology investment drivers. ... Read More
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UCaaS Market, Asia-Pacific, 2024–2030
UCaaS Market, Asia-Pacific, 2024–2030 AI-Powered Capabilities will Redefine UCaaS Value Propositions by 2030 This study provides an in-depth analysis of the APAC UCaaS market, including a forecast of installed users and average prices until 2030. The study discusses the state of UCaaS adoption and t ... Read More
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Analysis of European UCaaS Market, 2024-2030
Analysis of European UCaaS Market, 2024-2030 Enhanced Business Value Will Drive Continued UCaaS Adoption Macro-economic, social and political trends have considerably impacted the European UCaaS market since early 2020. The COVID-19 pandemic triggered a massive shift to remote and hybrid work, disru ... Read More
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Growth Opportunities in the Webinars and Virtual Events Market, 2024-2029
Growth Opportunities in the Webinars and Virtual Events Market, 2024-2029 Focus on AI, Engagement, and Access Reshape the Market Beyond the Boom After experiencing a significant post-Covid slump, the webinars and virtual events market returned to moderate growth in 2024. Growing at 4.8 percent over ... Read More
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Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence, 2024
Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence, 2024 AI-powered Innovation Unlocks New Revenue Streams, Operational Efficiency, and Customer Value AI refers to technologies that emulate human intelligence and assist decision-making with self-learning capabil ... Read More
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Growth Opportunities in Space-based Intelligence, Surveillance, and Reconnaissance (ISR)
Growth Opportunities in Space-based Intelligence, Surveillance, and Reconnaissance (ISR) Technological Advancements, Strategic Alliances, and Operational Synergies Will Redefine the Competitive Landscape of Space-based ISR Space-based intelligence, surveillance, and reconnaissance (ISR) refers to th ... Read More
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Growth Opportunities for Generative AI in Telco Business Support Systems
Growth Opportunities for Generative AI in Telco Business Support Systems Enhanced Efficiency and Increased Automation Set to Transform Global 5G Communication This Frost & Sullivan market insight presents an overview of the artificial intelligence (AI) initiatives powering the next-generation busine ... Read More
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Growth Opportunities in Satellite Direct-to-Device from Low Earth Orbit Market, Asia-Pacific, Forecast to 2029
Growth Opportunities in Satellite Direct-to-Device from Low Earth Orbit Market, Asia-Pacific, Forecast to 2029 Monetization Potential is Experiencing Transformational Growth as the Market Enters a New Dimension The satellite direct-to-device (D2D) from low Earth orbit (LEO) revenue in Asia-Pacific ( ... Read More
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Growth Opportunities for Environmental Sustainability in the Space Industry
Growth Opportunities for Environmental Sustainability in the Space Industry Technological Innovations, Regulatory Frameworks, and Collaborative Strategies to Drive Environmental Sustainability in the Space Economy The space industry is rapidly evolving as a critical driver of environmental sustainab ... Read More
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Growth Opportunities in the Microsoft Teams Phone Ecosystem
Growth Opportunities in the Microsoft Teams Phone Ecosystem Service Provider Best Practices in the Evolving Business Communications Value Chain Today’s business communications market is marked by a pronounced shift toward more collaborative user experiences. Collaboration tools, such as video meetin ... Read More
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Investment Priorities for the Workplace and Video Conferencing
Investment Priorities for the Workplace and Video Conferencing IT Buyers Reveal Hybrid Workplace Plans for 2023 and Beyond Trends in 2023 indicate significant and steady progress on workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical ... Read More
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Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2024
Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2024 A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines Demand for unified communications as a service (UCaaS) continues to rise globally with the proliferation of cloud comm ... Read More
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Frost Radar : Unified Communications as a Service in Europe, 2024
The European unified communications-as-a-service (UCaaS) market is maturing quickly. This, combined with intensifying competition, is driving market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar™ analysis provides a perspective on key trends and as ... Read More
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Frost Radar™: Communications Platform as a Service, 2024
Frost Radar™: Communications Platform as a Service, 2024 A Benchmarking System to Spark Companies to Action Innovation that Fuels New Deal Flow and Growth Pipelines Frost & Sullivan defines communications platforms as a service (CPaaS) as any cloud-based platform that enables developers to programma ... Read More
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Fusion Splicer Market, Global, 2024–2028
Fusion Splicer Market, Global, 2024–2028 Innovative Solutions are Driving Transformational Growth by Improving Accuracy and Enhancing Customer Experience This study analyzes the global fusion splicer market, identifying key trends and developments influencing growth. The study segments splicers by d ... Read More
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Top 10 Strategic Imperatives in Unified Communications and Collaboration, 2024
Top 10 Strategic Imperatives in Unified Communications and Collaboration, 2024 The Top Transformations Impacting Future Growth Potential The unified communications and collaboration (UC&C) landscape is undergoing a period of rapid evolution, driven by technological advancements, shifting business ne ... Read More
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