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Strategic Profiling of Leading North American Automotive OEMs’ Connected Services

Publisher Frost & Sullivan
Published Mar 10, 2026
Length 98 Pages
SKU # MC21005534

Description

This study examines the diverse connected services offered by North American-based automakers operating across North America and Europe. It categorizes the services into seven sub-segments: infotainment and navigation, maintenance, safety and security, remote services, convenience, EV-specific services, and data monetization and function-on-demand services. Findings highlight significant growth opportunities within the connected services market for both automakers and service providers.

The primary growth drivers and restraints affecting connected services are identified, with a focused analysis of offerings from leading OEMs, including Tesla, GM, Ford, Rivian, and Stellantis. These automakers are making strategic investments in software-defined vehicle platforms that enable faster feature deployments and continuous service enhancements. Additionally, they are expanding their EV-specific offerings, including battery health monitoring, smart charging, and route optimization, to support the growing shift to electrification.

The study also examines how connected car ecosystems are evolving both technologically and strategically. It emphasizes how leading North American OEMs are competing with established brands from other regions by diversifying their offerings, localizing services for regional markets, and enhancing the premium quality of their in-vehicle digital experiences.

Table of Contents

98 Pages
Research Scope
Scope of Analysis
Segmentation: Connected Car Services
Growth Environment: Connected Services Market
Why Is It Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Connected Services Industry
Growth Environment: Connected Services Market
Key Findings
Highlights of Key Regulations and Standards in North America
Growth Environment: Impact of the Connected Services Ecosystem in the Automotive Industry
Connected Cars: Market Definition
Connected Cars: Ecosystem
Connected Services Categories/Segments: Analysis
Connected Services Market: Challenges
Connected Services: SWOT Analysis
Competitive Environment
Key Competitors
Growth Opportunity Analysis: Connected Services Market
Case Study: Tesla—Driving Innovation in Connected Mobility
Growth Drivers
Growth Restraints
Key Insights: Connected Services Market
Connected Services: OEM Analysis
Companies to Action: OEM Offerings
Tesla Connected Car
Tesla Connected Services
Tesla: Models
Tesla Connected Services: Overview
GM
GM: OnStar Plans
GM Connected Services
GM-Chevrolet: Models
GM-Buick: Models
GM-Cadillac: Models
GM-GMC: Models
GM Connected Services: Overview
Ford: North America
Ford Connected Services: North America
Ford Models: North America
Lincoln: North America
Lincoln Connected Services: North America
Lincoln Models: North America
Ford/Lincoln Connected Services Overview: North America
Ford: Europe
Ford Connected Services: Europe
Ford Models: Europe
Ford Connected Services Overview: Europe
Stellantis-Dodge: North America
Stellantis-Dodge Connected Services: North America
Stellantis-Dodge Models: North America
Stellantis-Jeep: North America
Stellantis-Jeep Connected Services: North America
Stellantis-Jeep Models: North America
Stellantis-RAM: North America
Stellantis-RAM Connected Services: North America
Stellantis-RAM Models: North America
Stellantis-Chrysler: North America
Stellantis-Chrysler Connected Services: North America
Stellantis-Chrysler Models: North America
Stellantis Connected Services Overview: North America
Rivian: North America
Rivian Connected Services: North America
Rivian Models: North America
Rivian Connected Services Overview: North America
Growth Opportunity Universe in the Connected Services Market
Growth Opportunity 1: Integration of Digital Ecosystems to Enhance In-Car Experience
Growth Opportunity 2: Personalized Mobility Solutions Enabled by AI and Cloud Technologies
Growth Opportunity 3: Revenue Generation Through Connected Car Data and Service Integration
Appendix & Next Steps
Benefits and Impacts of Growth Opportunities
Next Steps
List of Exhibits
Legal Disclaimer

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