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ICT investment trends in healthcare

ICT investment trends in healthcare

Summary

While providers intend either some or significant investment across all clinically related IT domains through 2016, vendors need to view this planning against the broad range of market dynamics playing out

Key Findings

  • ICT budgets are firmly aligned to the principles of the transformational agenda
  • Providers appreciate that ICT can accelerate optimal performance and enhance the bottom line
  • Vendors are in turn expected to better contextualize their solutions and services
Synopsis

This report presents the findings from a survey of 132 healthcare providers regarding their Information & Communications Technology (ICT) investment trends. The survey investigates how healthcare providers currently allocate their ICT budgets across the core areas of enterprise ICT expenditure, hardware, software, IT services, communications and consulting.The report illustrates the core technologies enterprises are investing in, including IoT, cloud computing, business intelligence, and network services. The survey also highlights the approach adopted by healthcare providers to purchase technology. . The report aims to provide better insight to ICT vendors and service providers when pitching their solutions to healthcare providers. The report also focuses on healthcare providers’ ICT spending trends for specific business areas and technologies, identifying the top three IT projects, and plans for upgrades in healthcare systems.

In particular, it provides an in-depth analysis of the following:
  • How ICT budgets are set to change in 2016 in terms of their overall size
  • Allocation across the core elements of IT spend, including hardware, software, services, communications, and consulting
  • Distribution of ICT money in areas such as the IoT, cloud computing, business intelligence, and network services
  • Which ICT functions healthcare providers are interested in outsourcing
  • Healthcare providers’ investment priorities based on their budget allocations across core technology categories such as IoT, cloud computing, business intelligence, and network services
  • Factors that are influencing healthcare providers’ investments in each technology category
  • How healthcare providers’ IT budgets are currently allocated across various segments within a technology category
  • Healthcare providers’ distribution of their ICT budget across various segments within a technology category
  • Vendor satisfaction ratings for various core and advanced technology categories
Reasons To Buy
  • Understand how the healthcare providers’ ICT landscape is set to change in 2016 to prioritize your target market
  • Comprehend how ICT money are being allocated by healthcare providers in specific verticals and size bands to improve your market penetration
  • Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting)
  • Realign your sales initiatives by understanding the current strategic objectives of healthcare providers
  • Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (IoT, Cloud computing, Business Intelligence and Network services)
  • Prioritize your focus areas by understanding which factors are influencing healthcare providers’ decisions when selecting an ICT provider
  • Understand the changes in customers’ priorities and identify the business and IT objectives that healthcare providers are looking to achieve through their ICT investment strategies


1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Telecommunications budget
1.4.5 Cloud computing budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor satisfaction
2.1 Introduction
2.1.1 Internet of things (IoT)
2.1.2 Cloud computing
2.1.3 Business intelligence
2.1.4 Network services
3 ICT procurement trends
3.1 Introduction
3.2 Business objectives influencing IT investment strategy
3.3 ICT provider selection
3.4 Key decision maker for purchasing technology
4 Sector-specific trends
4.1 Introduction
4.2 IT expenditure plans for specific business areas
4.3 Upgrades in business areas
4.4 Business areas receiving the largest investments
5 Appendix
5.1 Definitions
5.2 Further reading
5.3 Contact the authors
List of Figures
Figure 1: Healthcare - enterprise ICT survey geographic breakdown
Figure 2: Healthcare - enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among healthcare providers
Figure 4: Healthcare providers’ (external) ICT budget allocation, 2015 and 2016
Figure 5: Healthcare providers’ average hardware budget allocation
Figure 6: Average allocation of software budgets in healthcare market
Figure 7: Healthcare providers’ average IT services budget allocation
Figure 8: Healthcare providers’ average telecommunications budget allocation
Figure 9: Healthcare providers’ average cloud computing budget allocation by technology
Figure 10: Healthcare providers’ average cloud computing budget allocation by implementation type
Figure 11: Healthcare providers’ ICT budget allocation by function, 2015 and 2016
Figure 12: Outsourced IT functions – Healthcare providers’ current and future outsourcing priorities
Figure 13: Internet of things (IoT) – Healthcare providers’ current and future investment priorities
Figure 14: Internet of things (IoT) – selected primary provider and vendor satisfaction among healthcare providers
Figure 15: Cloud computing – Healthcare providers’ current and future investment priorities
Figure 16: Cloud computing – selected primary provider and vendor satisfaction among healthcare providers
Figure 17: Business intelligence – Healthcare providers’ current and future investment priorities
Figure 18: Business intelligence – selected primary provider and vendor satisfaction among healthcare providers
Figure 19: Network services – Healthcare providers’ current and future investment priorities
Figure 20: Network services – selected primary provider and vendor satisfaction among healthcare providers
Figure 21: Business objectives which influence healthcare providers' IT investment strategy
Figure 22: Factors influencing healthcare providers' decision to choose an ICT provider
Figure 23: Role of key entities in making ICT purchasing decisions
Figure 24: IT expenditure plans in 2016 compared to 2015, for specific business areas within healthcare
Figure 25: Upgrades in the following business areas for healthcare providers
Figure 26: Top three IT projects in 2016 for healthcare providers

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