The Global Service Robotics Market

The Global Service Robotics Market is a strategy report from Berg Insight analysing the latest developments on this market covering floor cleaning robots, robot lawn mowers, milking robots, humanoid robots, telepresence robots, powered human exoskeletons, surgical robots, AGVs, AMRs and UAVs.

This strategic research report from Berg Insight provides you with 240 pages of unique business intelligence including 5-year industry forecasts and expert commentary on which to base your business decisions.

Highlights from this report:

Insights from numerous executive interviews with market leading companies.
New data on the 10 most important service robotics segments.
Comprehensive overview of the service robotics value chain and key applications.
In-depth analysis of market trends and key developments.
Updated profiles of 89 major vendors and their service robotics activities.
Detailed view on the involvement of IT and technology companies in this industry.
Market forecasts by region for each robot category lasting until 2026.

This report answers the following questions:

What is the current status of the service robotics industry?
Which are the main actors targeting each of the 10 most important robot segments?
How will technology developments affect the service robotics market?
Which are the main drivers and barriers on this market?
Which government and industry robotics initiatives influence the future of service robotics?
How are IT and tech companies positioning themselves in the service robotics value chain?
What connectivity technologies are used today in the different robot segments?
How will the market evolve in Europe, North America, Latin America, Asia-Pacific and MEA?

Executive summary

Robots are now being increasingly adopted for service applications, both by consumers and professionals. The service robot market comprises many different types of robots, most of which can be used for applications in multiple industries. At a consumer level service robots are commonly used for tedious and repetitive tasks such as domestic chores, or for leisure and entertainment purposes. At a professional level, service robotics often represents an investment that has potential to significantly increase efficiency and reduce costs by replacing traditional methods. Industries that will experience changing dynamics due to the entrance of service robots include agriculture, construction, medical, logistics, hospitality, entertainment and domestic consumer goods.

Ten major segments of the service robot market are believed to hold great market potential looking at the next ten years. These include floor cleaning robots, robot lawn mowers, milking robots, telepresence robots, surgical robots, automated guided vehicles, autonomous mobile robots, unmanned aerial vehicles as well as humanoid, assistant and social companion robots. The installed base of service robots in these segments reached 29.6 million worldwide at the end of 2016. The largest segment in terms of installed base is the floor cleaning robot segment, which alone accounted for 80 percent of the total at the end of 2016 with an estimated global installed base of 23.8 million units. The other two large segments include the UAV segment as well as the robot lawn mower segment, which are estimated to have had around 4.0 and 1.6 million units installed respectively at the end of 2016. Moreover, 0.1 million AGVs and 0.05 million milking robots are estimated to have been active worldwide at the end of 2016. The remaining segments including humanoid robots, assistant robots and companion robots, telepresence robots, powered human exoskeletons, surgical robots and autonomous mobile robots are all estimated to have had less than 50,000 units installed each at the end of 2016. The strong market growth is expected to last for years to come, driving the number of active service robots worldwide to 264.3 million by 2026, which corresponds to CAGR of 24 percent between 2016 and 2026.

Short range connectivity technologies such as Wi-Fi and Bluetooth are the most commonly used connectivity choices in service robots today. Berg Insight estimates that 18.5 percent of all service robots at the end of 2016 featured some short range connectivity technology. Additionally, Berg Insight estimates that there were 63,000 cellular connected service robots active at the end of 2016, which only represents 0.2 percent of the global installed base.

Cellular connectivity technology is today most commonly used by telepresence robots as well as by exoskeletons. It is estimated that 30.1 percent of all telepresence robots that were active at the end of 2016 featured cellular connectivity. This figure is estimated to be 15.0 percent for exoskeletons. Additional segments that featured cellular connectivity to some extent include the humanoid, assistant and social companion robot segment and the robot lawn mower segment. Berg Insight forecasts that 88.3 percent of all service robots active in 2026 will feature some kind of short-range connectivity. The corresponding percentage for cellular connectivity is forecasted to be 13.9 percent equal to 36.8 million units.

In recent years, many government and industry research funding programs have been initiated. Examples of such programs include the National Robotics Initiative in the US, the SPARC program in the EU, the Robot Revolution Initiative in Japan, the Made in China 2025 program and the Industrie 4.0 program in Germany. Most of these programs are aimed at the larger field of robotics and automation. However, as many robotics technology concepts are used by both industrial and service robots, these programs will undoubtedly have a significant effect on the development of the service robot industry as well. Another driver on the market is the increasing inflow of venture capital on the market that amounted to US$ 5.3 billion during H1-2017. The robotics industry is also experiencing increasing M&A activity. A total of US$ 18.8 billion was spent on robotics related M&As in H1-2017. There are four categories of actors engaged in the service robotics industry: industrial robot manufacturers, large technology firms, consumer goods manufacturers and startup companies. Major companies such as Amazon, Intel, Google and IBM that have invested heavily into service robotics during the past decade are important for the future robotics development. However, the number of companies that can be regarded as startups in the service robotics industry is growing rapidly and their role in the industry is just as important as the large actors.

Executive summary
1 Introduction to service robotics
1.1 Definitions and classifications
1.1.1 Level of autonomy
1.1.2 Service robot segments included in this study
1.2 Brief history of service robotics
1.3 Current state of the service robotics market
1.4 Government and industry robotics initiatives
1.4.1 National Robotics Initiative (US)
1.4.2 SPARC (EU)
1.4.3 Industrie 4.0 (Germany)
1.4.4 Robot Revolution Initiative (Japan)
1.4.5 Made in China 2025 (China)
1.4.6 South Korean government initiatives
1.5 Investments and company transactions
1.5.1 Investments and venture capital
1.5.2 Mergers and acquisitions
2 Robotic concepts and components
2.1 Robotic architectures
2.1.1 Hardware
2.1.2 Software
2.2 Operating Systems
2.2.1 Robot Operating System (ROS)
2.3 Sense-Plan-Act paradigm
2.4 Sensing
2.4.1 Laser range sensor (lidar)
2.4.2 Ultrasonic range sensor
2.4.3 Infrared sensor (IR)
2.4.4 Camera sensors
2.4.5 Inertial navigation systems
2.5 Planning
2.5.1 On-board computing
2.5.2 Cloud robotics
2.5.3 Computer vision
2.5.4 Simultaneous localization and mapping (SLAM)
2.5.5 Artificial Intelligence (AI)
2.5.6 Machine learning
2.5.7 Deep learning
2.6 Acting
2.7 Mobile Connectivity
2.7.1 Cellular M2M/IoT from 2G to 4G and beyond
2.7.2 WLAN/WPAN technologies
3 Service robot segments
3.1 Floor cleaning robots
3.1.1 Product segment overview
3.1.2 Current and future market applications
3.2 Robot lawn mowers
3.2.1 Product segment overview
3.2.2 Current and future market applications
3.3 Milking robots
3.3.1 Product segment overview
3.3.2 Current and future market applications
3.4 Humanoid robots, assistant robots and companion robots
3.4.1 Product segment overview
3.4.2 Current and future market applications
3.5 Telepresence robots
3.5.1 Product segment overview
3.5.2 Current and future market applications
3.6 Powered human exoskeletons
3.6.1 Product segment overview
3.6.2 Current and future market applications
3.7 Surgical robots
3.7.1 Product segment overview
3.7.2 Current and future market applications
3.8 Automated guided vehicles (AGVs)
3.8.1 Product segment overview
3.8.2 Current and future market applications
3.9 Autonomous mobile robots (AMRs)
3.9.1 Product segment overview
3.9.2 Current and future market applications
3.10 Unmanned aerial vehicles (UAVs)
3.10.1 Product segment overview
3.10.2 Current and future market applications
4 Company profiles and strategies
4.1 Floor cleaning robots
4.1.1 iRobot
4.1.2 Neato Robotics
4.1.3 Samsung Electronics
4.1.4 LG Electronics
4.1.5 Ecovacs Robotics
4.1.6 Dyson
4.1.7 Yujin robot
4.1.8 Miele
4.1.9 Cleanfix
4.1.10 Taski Intellibot (Sealed Air Diversey Care)
4.2 Robot lawn mowers
4.2.1 Husqvarna
4.2.2 Robomow
4.2.3 Honda
4.2.4 Zucchetti Centro Sistemi (Ambrogio Robot)
4.2.5 Stihl (Viking)
4.2.6 Global Garden Products (Stiga)
4.2.7 Positec Tool Corporation (Worx)
4.2.8 Bosch
4.2.9 John Deere
4.3 Milking Robots
4.3.1 DeLaval
4.3.2 Lely
4.3.3 GEA Group
4.3.4 Fullwood
4.3.5 Hokofarm Group
4.3.6 SAC
4.3.7 BouMatic Robotics
4.4 Humanoid robots, assistant robots and social companion robots
4.4.1 Softbank Robotics
4.4.2 Honda Motor
4.4.3 Kompaï Robotics
4.4.4 Fraunhofer IPA
4.4.5 Pal Robotics
4.4.6 Blue Frog Robotics
4.4.7 Mayfield Robotics
4.4.8 Ubtech Robotics
4.5 Telepresence robots
4.5.1 Camanio Care (Giraff)
4.5.2 Vgo (Vecna Technologies)
4.5.3 Suitable Technologies (BEAM)
4.5.4 Double Robotics
4.5.5 Anybots
4.5.6 inTouch Health (iRobot)
4.5.7 Inbot Technology
4.6 Powered human exoskeletons
4.6.1 Ekso Bionics
4.6.2 Cyberdyne
4.6.3 ReWalk Robotics
4.6.4 Parker Hannifin
4.6.5 Rex Bionics
4.6.6 SuitX
4.6.7 Hocoma
4.6.8 Fourier Intelligence
4.6.9 Bioservo Technologies
4.7 Surgical robots
4.7.1 Intuitive Surgical
4.7.2 Mazor Robotics
4.7.3 Medrobotics
4.7.4 Stryker
4.7.5 THINK Surgical
4.7.6 Verb Surgical
4.7.7 Medtronic
4.7.8 Titan Medical
4.8 Automated guided vehicles (AGVs)
4.8.1 Toyota Industries Corporation
4.8.2 JBT Corporation
4.8.3 KION Group
4.8.4 EK Automation
4.8.5 Jungheinrich
4.8.6 Daifuku
4.8.7 ASTI
4.8.8 Elettric80
4.8.9 Swisslog (KUKA Group)
4.8.10 Amazon Robotics
4.8.11 AGVE Group
4.8.12 Kollmorgen Automotion
4.9 Automated mobile robots (AMRs)
4.9.1 Vecna Technologies
4.9.2 Seegrid
4.9.3 Otto Motors (Clearpath Robotics)
4.9.4 Mobile Industrial Robots
4.9.5 Magazino
4.9.6 Locus Robotics
4.9.7 Fetch Robotics
4.9.8 IAM Robotics
4.9.9 Omron Adept Technologies
4.9.10 Aethon
4.9.11 Savioke
4.10 Unmanned aerial vehicles (UAVs)
4.10.1 DJI
4.10.2 Parrot
4.10.3 Yuneec International
4.10.4 GoPro
4.10.5 3D Robotics
4.10.6 EHang
4.10.7 senseFly (Parrot)
4.10.8 Intel
5 Market forecasts and trends
5.1 Service robotics market sizing
5.1.1 Installed base
5.1.2 Shipments
5.1.3 Revenues
5.1.4 Connectivity strategies
5.2 Forecasts by service robot segment
5.2.1 Market forecasts – Floor cleaning robots
5.2.2 Market forecasts – Robot lawn mowers
5.2.3 Market forecasts – Milking robots
5.2.4 Market forecasts – Humanoid, assistant and social companion robots
5.2.5 Market forecasts – Telepresence robots
5.2.6 Market forecasts – Powered human exoskeletons
5.2.7 Market forecasts – Surgical robots
5.2.8 Market forecasts – Automated guided vehicles
5.2.9 Market forecasts – Autonomous mobile robots
5.2.10 Market forecasts – Unmanned aerial vehicles
5.3 Market drivers and barriers
5.3.1 Political factors
5.3.2 Economical factors
5.3.3 Social factors
5.3.4 Technological factors
5.3.5 Legal factors
5.3.6 Environmental factors
5.4 Market trends
5.4.1 Increased cost of labour drives automation and service robotics
5.4.2 Decreasing prices on robot tech makes service robotics more attractive
5.4.3 AI increases the capabilities and potential use cases of service robots
5.4.4 The future of service robotics is collaborative, not competitive
5.4.5 Cloud robotics, teleoperation and IoT enabled by increased connectivity
5.4.6 Open source robotic platforms speed up new development
5.4.7 Increased investments in the field of service robotics
List of Figures
Figure 1.1: All included service robot segments and various application areas
Figure 1.2: Revenues by segment 2016 (US$ million)
Figure 1.3: Robot related funding 2016
Figure 1.4: Robot related M&As 2016
Figure 2.1: Relationship between AI and Computer Vision
Figure 2.2: Graphical representation of underfitting and overfitting
Figure 3.1: Major cleaning robot actors
Figure 3.2: Examples of domestic and professional floor cleaning robots
Figure 3.3: Major robot lawn mower actors
Figure 3.4: Examples of domestic and professional robot lawn mowers
Figure 3.5: Major milking robot actors
Figure 3.6: Examples of AMS and AMR milking robots
Figure 3.7: Major humanoid robot actors
Figure 3.8: Examples of humanoid robots, assistant robots and social companion robots
Figure 3.9: Major telepresence robot actors
Figure 3.10: Examples of telepresence robots
Figure 3.11: Major powered human exoskeleton actors
Figure 3.12: Examples of mobile and stationary exoskeletons
Figure 3.13: Major surgical robot actors
Figure 3.14: Examples of surgical robots
Figure 3.15: Major AGV actors
Figure 3.16: Examples of AGVs
Figure 3.17: Major AMR actors
Figure 3.18: Examples of AMRs
Figure 3.19: Major UAV actors
Figure 3.20: Examples of multi-rotor and fixed wing UAVs
Figure 4.1: The Gardena Smart System from Husqvarna
Figure 4.2: Lely Astronaut robotic arm in action
Figure 4.3: Care-O-bot mobile service robot from Fraunhofer IPA
Figure 4.4: Beam from Suitable Technologies
Figure 4.5: Carbonhand for industrial use by Biservo Technology
Figure 4.6: Sport Surgical System robotic arm with camera and two instruments
Figure 4.7: Seegrid VGV in action
Figure 4.8: Ghostdrone 2.0 from EHang
Figure 5.1: Service robot installed base by region (2016–2026)
Figure 5.2: Service robot sales by region (2016–2026)
Figure 5.3: Service robot revenues by region (2016–2026)
Figure 5.4: Service robot connectivity technologies (2016–2026)
Figure 5.5: Floor cleaning robots installed base by region (2016–2026)
Figure 5.6: Floor cleaning robots sales by region (2016–2026)
Figure 5.7: Floor cleaning robots revenues by region (2016–2026)
Figure 5.8: Floor cleaning robots connectivity technologies (2016–2026)
Figure 5.9: Robot lawn mowers installed base by region (2016–2026)
Figure 5.10: Robot lawn mowers sales by region (2016–2026)
Figure 5.11: Robot lawn mowers revenues by region (2016–2026)
Figure 5.12: Robot lawn mowers connectivity technologies (2016–2026)
Figure 5.13: Milking robots installed base by region (2016–2026)
Figure 5.14: Milking robots sales by region (2016–2026)
Figure 5.15: Milking robots revenues by region (2016–2026)
Figure 5.16: Milking robots connectivity technologies (2016–2026)
Figure 5.17: Humanoid robots installed base by region (2016–2026)
Figure 5.18: Humanoid robots sales by region (2016–2026)
Figure 5.19: Humanoid robots revenues by region (2016–2026)
Figure 5.20: Humanoid robots connectivity technologies (2016–2026)
Figure 5.21: Telepresence robots installed base by region (2016–2026)
Figure 5.22: Telepresence robots sales by region (2016–2026)
Figure 5.23: Telepresence robots revenues by region (2016–2026)
Figure 5.24: Telepresence robots connectivity technologies (2016–2026)
Figure 5.25: Powered human exoskeletons installed base by region (2016–2026)
Figure 5.26: Powered human exoskeletons sales by region (2016–2026)
Figure 5.27: Powered human exoskeletons revenues by region (2016–2026)
Figure 5.28: Powered human exoskeletons connectivity technologies (2016–2026)
Figure 5.29: Surgical robots installed base by region (2016–2026)
Figure 5.30: Surgical robots sales by region (2016–2026)
Figure 5.31: Surgical robots revenues by region (2016–2026)
Figure 5.32: Surgical robots connectivity technologies (2016–2026)
Figure 5.33: Automated guided vehicles installed base by region (2016–2026)
Figure 5.34: Automated guided vehicles sales by region (2016–2026)
Figure 5.35: Automated guided vehicles revenues by region (2016–2026)
Figure 5.36: Automated guided vehicles connectivity technologies (2016–2026)
Figure 5.37: Autonomous mobile robots installed base by region (2016–2026)
Figure 5.38: Autonomous mobile robots sales by region (2016–2026)
Figure 5.39: Autonomous mobile robots revenues by region (2016–2026)
Figure 5.40: Autonomous mobile robots connectivity technologies (2016–2026)
Figure 5.41: UAVs installed base by region (2016–2026)
Figure 5.42: UAVs sales by region (2016–2026)
Figure 5.43: UAVs revenues by region (2016–2026)
Figure 5.44: UAVs connectivity technologies (2016–2026)
Figure 5.45: Robot related funding (January–June 2017)
Figure 5.46: Robot related M&As (January–June 2017)

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