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Online Fax Market - Global Outlook and Forecast 2017 - 2022

Online Fax Market - Global Outlook and Forecast 2017 - 2022

The global online fax market is likely to cross $2.4 billion by 2022. RingCentral, eFax, HelloFax, SRFax, Nextiva, Open Text are the major players in the market. The advancement in technology and flexibility provided by online fax vendors enable organizations to automate their fax solutions and hence is a major driver for the growth of the market. North America leads the market constituting the largest share, however, the online fax market in the APAC and RoW regions are growing immensely and will witness a healthy growth during the forecast period. While the healthcare sector is likely to contribute maximum revenue to the market, the manufacturing, transportation and logistics sectors are going to post the highest growth CAGR during the forecast period.

Report Timeline
Base Year: 2016
Forecast Year: 2017–2022

Major vendors profiled in the report are as following:

RingCentral
eFax
HelloFax
SRFax
Nextiva
Open Text

Other prominent vendors include FaxAge, MetroFax, MyFax, Sfax, Fax.to, FAXZERO, SpeedFax, iFax, Biscom, Phaxio, Messagenet, InterFAX, PamFax, FaxBetter, Vonage, GoldFax, Moove, Retarus, XMedius, EtherFax, Esker, Softlinx, Neotel (Liqiuid Telecom), Alohi SA (FAX.PLUS), Crosby Fax, MonFax, ComFax, eComfax (Cloud Worldwide Services), OceanX Technology, Utbox, GoLogic Group (GoFax).

Scope of the Report

The study considers the present scenario of the global online fax market and its market dynamics for the period 2016−2022. The study covers a detailed overview of various market growth enablers, restraints, and trends. The study on online fax covers both the demand and supply sides of the market. It also profiles and analyzes the leading six companies and 24 other prominent companies operating in the online fax market.

To calculate the market size, the report considers the revenue generated by vendors in the market through the subscription of fax services by end-users. The report also considers geographical revenue via customer operating locations.

The report provides the analysis of the key segments of the market by user, industry, geography, and vendors. It provides a detailed analysis of revenue from various segments:

User Types
Individual and home office
Small and medium enterprises (SMEs)
Large enterprises

Industry Sector
Health sector
Financial services and mortgage companies
Legal sector
Manufacturing, transportation, and logistics sector
Other sectors

Major Geographies
APAC
EMEA
Latin America
North America

Key Countries
Australia
Brazil
Canada
China
France
Germany
South Africa
UAE
UK
US

Online fax involves the use of the internet to send and receive fax documents rather than using fax machine hardware and phone lines. Internet faxing can be termed as web-based faxing or email-based fax.

The global online fax market is expected to cross $2.4 billion, growing impressively at a CAGR close to 11% during 2016−2022. Many organizations across the world still believe faxing is a securer way of communication than other modern methods. This is likely to aid in the growth of the market during the forecast period.

The healthcare sector in North America will witness a healthy CAGR during the forecast period.

The report provides a holistic view of the global market, the companies involved in the market, and the factors driving its growth. It also provides information on some of the latest trends that have started to surface and are likely to become strong market driving forces over the next five years. This report also provides the Porter’s Five Forces analysis along with a description of each force and its impact on the market. Further, the report also provides complete value chain analysis of the global market.

Online Fax Market Dynamics
Increased adoption of cloud-based communication and collaboration platforms to drive the market growth

Reduced capital and operational expenditure through internet fax solutions, flexibility and scalability of internet fax, automation of fax workflow, and increased adoption of cloud-based communication and collaboration platform are the major factors that are going to boost the market growth. Further, the report includes the latest trends and opportunities such as high preference of green offices. With increasing adoption of online fax, the consumption of paper can be controlled to a large extent, which can lead to the greener and cleaner environment. Other trends explained in the report are migration to the cloud-based faxing model, availability of hybrid fax solutions, and vendor consolidation.

Online Fax Market: Segmental Overview
Healthcare sector will contribute maximum revenue

In terms of industry sectors, the use of online fax services is higher in the healthcare and financial sectors because of the regulatory compliance such as HIPPA and data protection laws. This trend will also continue during the forecast period. There is also a strong contribution from government, education institutions, manufacturing, and law firms to the revenue of the market from across the globe. Small-scale manufacturing, transportation, and logistics providers will enable the growth of the market through adoption of online fax services during the forecast period.
Large enterprises are the major contributors of online fax services with 48.6% of share to the market. The market for home office users will decline during the forecast period because of the growth of their organizations, and hence adding more revenue to the SME markets.

Online Fax Market: Geographical Analysis
North America to account for the largest market share

North America is likely to be the largest market followed by Europe. The availability of local and toll-free number in the North America region at no extra cost for the basic plan is major boost to the market. The healthcare sector in North America is likely to contribute the maximum revenue chunk to the online fax market in the region. In Europe, the online fax services market has witness a high growth in the UK, Germany, and France. The APAC region will witness tremendous growth during the forecast period. In the RoW region, the adoption of online fax service is expected to grow during the forecast period only through integration of fax solutions with document management or cloud communication software.


1 Research Methodology
2 Research objectives
3 Research Process
4 Report Coverage
4.1 Market Definition
4.2 Base Year
4.3 Scope of Study
4.3.1 Market Segmentation by User Type
4.3.2 Market Segmentation by Industry Sector
4.3.3 Market Segmentation by Geography
5 Report Assumptions & Caveats
5.1.1 Inclusions
5.1.2 Exclusions
5.2 Currency Conversion rate
5.3 Market Derivation
6 Market at a Glance
7 Introduction
8 Market Dynamics
8.1 Market Growth Enablers
8.1.1 Reduced capital and operational expenditure through internet-based faxing solution
8.1.2 Flexibility and scalability of Internet fax
8.1.3 Automation of fax workflow
8.1.4 Increased adoption of cloud-based communication and collaboration platform
8.2 Market Growth Restraint
8.2.1 Security concerns of online faxing
8.2.2 Existence of traditional fax solutions
8.2.3 Alternative to Fax
8.3 Market Opportunities & trends
8.3.1 Operating green office environments
8.3.2 Migration to cloud-based faxing from fax server
8.3.3 Availability of hybrid fax solutions
8.3.4 Vendor Consolidation
9 Global online fax Market
9.1 Market Overview
9.1.1 Market Size & Forecast
9.2 Porter’s Five Forces Analysis
9.2.1 Threat of New Entrants
9.2.2 Bargaining Power of Suppliers
9.2.3 Bargaining Power of Buyers
9.2.4 Threat of Substitutes
9.2.5 Competitive Rivalry
10 Online Fax Market- By User Type
10.1 Individuals and Home Users
10.1.1 Market Overview
10.1.2 Market Size & Forecast
10.2 Small and Medium Enterprise (SME)
10.2.1 Market Overview
10.2.2 Market Size & Forecast
10.3 Large Enterprise
10.3.1 Market Overview
10.3.2 Market Size & Forecast
11 Online Fax Market- by Industry Sector
11.1 Market Overview
11.2 Healthcare Sector
11.2.1 Market Overview
11.2.2 Market Size & Forecast
11.3 Financial Institutions & Mortgage Companies
11.3.1 Market Overview
11.3.2 Market Size & Forecast
11.4 Legal Firms
11.4.1 Market Overview
11.4.2 Market Size & Forecast
11.5 Manufacturing, Transport and Logistics sector
11.5.1 Market Overview
11.5.2 Market Size & Forecast
11.6 Other Sectors
11.6.1 Market Overview
11.6.2 Market Size & Forecast
12 Online Fax Market – by Geography
12.1 Market Overview
12.1.1 Market Size & Forecast
13 North America: Online Fax Market
13.1 Market Overview
13.1.1 Market Size & Forecast
13.2 Online Fax Market in North America By Industry Sector
13.2.1 Healthcare Sector
13.2.2 Market Overview
13.2.3 Market Size & Forecast
13.2.4 Financial Institution and Mortgage Companies
13.2.5 Market Overview
13.2.6 Market Size & Forecast
13.2.7 Legal Sector
13.2.8 Market Overview
13.2.9 Market Size & Forecast
13.2.10 Manufacturing
13.2.11 Market Overview
13.2.12 Market Size & Forecast
13.2.13 Other Sectors
13.2.14 Market Overview
13.2.15 Market Size & Forecast
13.3 Key Countries
13.3.1 United States of America (USA)
13.3.2 Market Overview
13.3.3 Market Size & Forecast
13.3.4 Canada
13.3.5 Market Overview
13.3.6 Market Size & Forecast
14 Europe: Online Fax Market
14.1 Market Overview
14.1.1 Market Size & Forecast
14.2 Online Fax Market in Europe By Industry Sector
14.2.1 Healthcare Sector
14.2.2 Market Overview
14.2.3 Market Size & Forecast
14.2.4 Financial Institution and Mortgage Companies
14.2.5 Market Overview
14.2.6 Market Size & Forecast
14.2.7 Legal Sector
14.2.8 Market Overview
14.2.9 Market Size & Forecast
14.2.10 Manufacturing
14.2.11 Market Overview
14.2.12 Market Size & Forecast
14.2.13 Other Sectors
14.2.14 Market Overview
14.2.15 Market Size & Forecast
14.3 Key Countries
14.3.1 United Kingdom (UK)
14.3.2 Market Overview
14.3.3 Market Size & Forecast
14.3.4 Germany
14.3.5 Market Overview
14.3.6 Market Size & Forecast
14.3.7 Italy
14.3.8 Market Overview
14.3.9 Market Size & Forecast
15 APAC: Online Fax Market
15.1 Market Overview
15.1.1 Market Size & Forecast
15.2 Online Fax Market in APAC By Industry Sector
15.2.1 Healthcare Sector
15.2.2 Market Overview
15.2.3 Market Size & Forecast
15.2.4 Financial Institution and Mortgage Companies
15.2.5 Market Overview
15.2.6 Market Size & Forecast
15.2.7 Legal Sector
15.2.8 Market Overview
15.2.9 Market Size & Forecast
15.2.10 Manufacturing
15.2.11 Market Overview
15.2.12 Market Size & Forecast
15.2.13 Other Sectors
15.2.14 Market Overview
15.2.15 Market Size & Forecast
15.3 Key Countries
15.3.1 China
15.3.2 Market Overview
15.3.3 Market Size & Forecast
15.3.4 Australia
15.3.5 Market Overview
15.3.6 Market Size & Forecast
15.3.7 India
15.3.8 Market Overview
15.3.9 Market Size & Forecast
16 Rest of the World (RoW): Online Fax Market
16.1 Market Overview
16.1.1 Market Size & Forecast
16.2 Online Fax Market in Rest of the World (ROW) By Industry Sector
16.2.1 Healthcare Sector
16.2.2 Market Overview
16.2.3 Market Size & Forecast
16.2.4 Financial Institution and Mortgage Companies
16.2.5 Market Overview
16.2.6 Market Size & Forecast
16.2.7 Legal Sector
16.2.8 Market Overview
16.2.9 Market Size & Forecast
16.2.10 Manufacturing
16.2.11 Market Overview
16.2.12 Market Size & Forecast
16.2.13 Other Sectors
16.2.14 Market Overview
16.2.15 Market Size & Forecast
16.3 Key Countries
16.3.1 South Africa
16.3.2 Market Overview
16.3.3 Market Size & Forecast
16.3.4 Brazil
16.3.5 Market Overview
16.3.6 Market Size & Forecast
16.3.7 United Arab Emirates (UAE)
16.3.8 Market Overview
16.3.9 Market Size & Forecast
17 Competitive Landscape
17.1 Market Overview
18 Key Company Profiles
18.1 RingCentral
18.1.1 Business Overview
18.1.2 Market Overview
18.1.3 Key Strength
18.1.4 Key Weakness
18.2 eFax (J2 Global)
18.2.1 Business Overview
18.2.2 Market Overview
18.2.3 Key Strengths
18.2.4 Key Weakness
18.3 HelloFax
18.3.1 Business Overview
18.3.2 Market Overview
18.3.3 Strengths
18.3.4 Weakness
18.4 SRFax
18.4.1 Business overview
18.4.2 Market overview
18.4.3 Strength
18.4.4 Weakness
18.5 Nextiva
18.5.1 Business overview
18.5.2 Market overview
18.5.3 Strength
18.5.4 Weakness
18.6 Open Text
18.6.1 Business Network
18.6.2 Market Overview
18.6.3 Strength
18.6.4 Weakness
19 Other Prominent Companies
19.1 FaxAge
19.2 MetroFax
19.3 MyFax
19.4 Sfax
19.5 Fax.to
19.6 FaxZero
19.7 SpeedFax
19.8 iFax
19.9 Biscom
19.1 Concord Technologies
19.11 Phaxio
19.12 Messagenet
19.13 InterFax
19.14 PamFax
19.15 Faxbetter
19.16 Vonage
19.17 Moove
19.18 XMedius
19.19 EtherFax
19.2 Esker
19.21 NeoTel (Lqiuid Telecom)
19.22 Alohi SA (Fax.PLUS)
19.23 Crosby Fax
19.24 MONFAX - BJT PARTNERS
20 Report Summary
20.1 Key Takeaways
20.2 Qualitative Summary of Global Online Fax Market 2016-2022
20.3 Quantitative Summary of Global Online Market 2016-2022
21 Appendix
21.1 List of Abbreviations
21.2 Opinion From Industry Experts
List of Exhibits
Exhibit 1 Segmentation of Online Fax Market
Exhibit 2 Key Geographies Definition
Exhibit 3 Key Caveats
Exhibit 4 Market Size Calculation Approach 2016
Exhibit 5 History of fax
Exhibit 6 Fax Deployment Models
Exhibit 7 Global Online Fax Market 2016-2022 ($ million)
Exhibit 8 Five Forces Analysis 2016
Exhibit 9 Individual and Home Users Online Fax Market 2016-2022 ($)
Exhibit 10 Small and Medium Enterprise Online Fax Market 2016-2022 ($)
Exhibit 11 Large Enterprise Online Fax Market 2016-2022 ($)
Exhibit 12 Online Fax Market by End-Users
Exhibit 13 Online Fax Market of Healthcare Market 2016-2022 ($)
Exhibit 14 Online Fax Production vs End User Usage in Healthcare Sector 2016-2022 ($)
Exhibit 15 Online Fax Market of Financial Institutions & Mortgage Companies 2016-2022 ($)
Exhibit 16 Online Fax Production vs End User Usage in Financial Institutions & Mortgage Companies 2016-2022 ($)
Exhibit 17 Online Fax Market of Legal Firms 2016-2022 ($)
Exhibit 18 Online Fax Production vs End User Usage in Legal Firms 2016-2022 ($)
Exhibit 19 Online Fax Market of Manufacturing Sector 2016-2022 ($)
Exhibit 20 Online Fax Production vs End User Usage in Manufacturing Sector 2016-2022 ($)
Exhibit 21 Online Fax Market of Other Sectors 2016-2022 ($)
Exhibit 22 Online Fax Production vs End User Usage in Other Sectors 2016-2022 ($)
Exhibit 23 Online Fax Market by Geography
Exhibit 24 Market Revenue Growth Rates Comparison by Geography
Exhibit 25 Online Fax Market in North America 2016-2022 ($)
Exhibit 26 Online Fax Market in North America for Healthcare Sector 2016-2022 ($)
Exhibit 27 Online Fax Market in North America for Financial Institution and Mortgage Companies 2016-2022 ($)
Exhibit 28 Online Fax Market in North America for Legal Sector 2016-2022 ($)
Exhibit 29 Online Fax Market in North America for Manufacturing 2016-2022 ($)
Exhibit 30 Online Fax Market in North America for Other Sectors 2016-2022 ($)
Exhibit 31 Online Fax Market in the USA 2016-2022 ($)
Exhibit 32 Online Fax Market in Canada 2016-2022 ($)
Exhibit 33 Online Fax Market in Europe 2016-2022 ($)
Exhibit 34 Online Fax Market in Europe for Healthcare Sector 2016-2022 ($)
Exhibit 35 Online Fax Market in Europe for Financial Services and Mortgage Companies 2016-2022 ($)
Exhibit 36 Online Fax Market in Europe for Legal Sector 2016-2022 ($)
Exhibit 37 Online Fax Market in Europe for Manufacturing, Transportation, and Logistics sector 2016-2022 ($)
Exhibit 38 Online Fax Market in Europe for Other Sectors 2016-2022 ($)
Exhibit 39 Online Fax Market in the UK 2016-2022 ($ million)
Exhibit 40 Online Fax Market in Germany 2016-2022 ($ million)
Exhibit 41 Online Fax Market in France 2016-2022 ($ million)
Exhibit 42 Online Fax Market in APAC 2016-2022 ($)
Exhibit 43 Online Fax Market in APAC for Healthcare Sector 2016-2022 ($)
Exhibit 44 Online Fax Market in APAC for Financial Services and Mortgage Companies 2016-2022 ($)
Exhibit 45 Online Fax Market in APAC for Legal Sector 2016-2022 ($)
Exhibit 46 Online Fax Market in APAC for Manufacturing, Transportation, and Logistics sector 2016-2022 ($)
Exhibit 47 Online Fax Market in APAC for Other Sectors 2016-2022 ($)
Exhibit 48 Online Fax Market in China 2016-2022 ($)
Exhibit 49 Online Fax Market in Australia 2016-2022 ($)
Exhibit 50 Online Fax Market in India 2016-2022 ($)
Exhibit 51 Online Fax Market in Rest of the World 2016-2022 ($)
Exhibit 52 Online Fax Market in ROW for Healthcare Sector 2016-2022 ($)
Exhibit 53 Online Fax Market in ROW for Financial Services and Mortgage Companies 2016-2022 ($)
Exhibit 54 Online Fax Market in ROW for Legal Sector 2016-2022 ($)
Exhibit 55 Online Fax Market in ROW for Manufacturing, Transportation, and Logistics Sector 2016-2022 ($)
Exhibit 56 Online Fax Market in ROW for Other Sectors 2016-2022 ($)
Exhibit 57 Online Fax Market in South Africa 2016-2022 ($)
Exhibit 58 Online Fax Market in Brazil 2016-2022 ($)
Exhibit 59 Online Fax Market in United Arab Emirates 2016-2022 ($)
List of Tables
Table 1 Global Online Fax Market by User Type 2016-2022 ($)
Table 2 Global Online Fax Market by Industry Sector 2016-2022 ($)
Table 3 Key Vendor Product Feature Comparison
Table 4 Qualitative Summary of Global Online Fax Market
Table 5 Quantitative Summary of Global Online Fax Market by User Type ($ million)
Table 6 Quantitative Summary of Global Online Fax Market by Industry Sector ($ million)
Table 7 Quantitative Summary of Global Online Fax Market by Geography ($ million)
Table 8 Quantitative Summary of Global Online Fax Market by Geography (revenue %)
Table 9 Quantitative Summary of North America Online Fax Market by Industry Sector ($ millions)
Table 10 Quantitative Summary of Europe Online Fax Market by Industry Sector ($ millions)
Table 11 Quantitative Summary of APAC Online Fax Market by Industry Sector ($ millions)
Table 12 Quantitative Summary of ROW Online Fax Market by Industry Sector ($ millions)

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