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Impact of Training on Network Administration: Certification Leads to Operational ProductivityPublished by: IDC Published: Nov. 2, 2009 - 11 Pages Table of ContentsTable of Contents IDC Opinion In This Study MethodologySituation Overview Certification Matters: Functional Certification and Organizational PerformanceCertifications Enable Agility and SecurityImpact of Certification on Network Administration FunctionsOverall: Certification Helps Achieve Business GoalsSkill Improves ProductivityDesign and Sources of CertificationFuture Outlook Training and Certification Are Both ImportantEssential Guidance Learn More Related ResearchAppendix: Functional Domains CoveredSynopsisTable: IT Functions Covered Figure: Key Success Factors for Critical IT Functions Figure: Relationship Between Performance and Percentage of Team Certified Covering All IT Functions Figure: Relationship Between Performance and Percentage of Team Certified Covering Network Administration Functions Figure: Comparison of High- and Low-Performing Teams: Allocation of Time AbstractThis IDC study presents survey results that describe the positive impact that an increased number or concentration of certifications has on IT team performance. Specifically, this research suggests that functional IT competence, as measured by certifications, positively impacts IT organizational performance in deployment, development, management, security, support, and storage functions. "The percentage of relevant certifications a team holds is a reliable measure of an IT team's functional capability. Each new certification increases team performance. Teams with a higher percentage of certified members consistently outperform teams with fewer certified members," says Cushing Anderson, program vice president, IT Education and Certification Research. Get Full Details About This Report >> |
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