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Western European Key Horizontal BPO Forecasts: 3Q09 UpdatePublished by: IDC Published: Sep. 20, 2009 - 13 Pages Table of ContentsTable of Contents IDC Opinion In This Forecast Update Future Outlook Market ContextChanges to the Customer-Care BPO Estimates and ForecastsSmall Overall Slowdown in Key Horizontal BPO DemandEssential Guidance Learn More Related ResearchMethodologyKey Horizontal BPO DefinitionsImpact of Exchange RatesTable: Western European Key Horizontal BPO Market, 2008–2013, by Segment ($M) Table: Western European Key Horizontal BPO Market, 2008–2013 ($M) Table: Western European Key Horizontal BPO Market, Excluding HRProcessing 2008–2013 ($M) Table: Key Exchange Rates Information Figure: Western European Key Horizontal BPO Services Market by Segment, 2008 and 2013 Figure: Western European Key Horizontal BPO Services Market by Segment, Excluding HR Processing, 2008 and 2013 Figure: Western European IT Services Market by Foundation Market ($M) and CAGR 2008–2013 Figure: Western European BPO Services Market, Previous Versus Current Forecast AbstractThis IDC Forecast Update presents IDC's updated estimate and forecasts of the total market for the key horizontal (customer care, F&A, HR, and procurement) BPO services in Western Europe in 2008-2013. This document updates the forecast and analysis published in Western European Key Horizontal Business Process Outsourcing Forecast Update, July 2009 (IDC #BP60R9, July 2009). For discussion of the methodology used in this report, please see the section at the end of this document. Get Full Details About This Report >> |
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