Credit crisis brings telecom to a turning point

Published by: Ovum Plc

Published: Oct. 21, 2008 - 9 Pages

Table of Contents

In a nutshell

Summary

Incumbent telcos with IPTV proud of progress, see continued challenges ahead

Network challenges are nothing new for telcos

Comfort with core and access network regained

Error reduction and analytics new area of focus

In-home challenges exacerbated by variability

Bigger operational challenge in back office

Billing integration and support cited as major efforts

Learning to be in the video business long term

Cable comparisons sets bar initially

Telcos recognize their advantages over cable

The only constant is change

Continued efforts ahead for enhancements

Operators choosing to do some work themselves

Control of quality and roadmap is main reason

Savings from pre-integration offset by customization costs

Abstract

Chaos in the world’s financial markets continues. The IMF, which has dealt with such crises before (with varying degrees of success), takes a mildly optimistic view about 2H09 recovery and a return to relative normalcy, assuming quick concerted global consensus on policies “aimed at addressing the key systemic problems — illiquid assets, capital shortages and the collapse of counter-party trust.” In the meantime, risk aversion will rule and we fear many telcos and technology suppliers will adopt a bunker mentality. Distracted managers will miss opportunities arising from the chaos, and will be unprepared for recovery. While caution is inevitable, we urge a more aggressive strategy for those with tangible resources available. Here are some considerations.

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